Roon Core Machine
Intel NUC7i7BNH (Intel Core i7)
Crucial RAM 32GB DDR4 2666 MHz CL19 Laptop Memory CT32G4SFD8266
Samsung 970 EVO Plus SSD 500GB
Networking Gear & Setup Details
T-Mobile 5G Home Internet Gateway - Arcadyan KVD21
Not using a VPN
Connected Audio Devices
Number of Tracks in Library
Description of Issue
In testing Roon Arc with my T-Mobile 5G Home Internet Gateway, I’m receiving a “Not ready” error with the following diagnostics data:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“xxxx”,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}
I don’t know whether or not it is possible to enable UPnP or NAT-PMP with this Internet gateway as the settings menu is extremely basic and doesn’t list anything related to advanced options such as NAT or port forwarding. Please bear in mind that this is a modem, router, and access point combined in a single device which connects to the Internet using T-Mobile’s cellular network in the US.
Thank you for your help.