Roon ARC not Ready with KPN Box 12 connection (ref#B1VQJL)

Support
1

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “Did not find UPnP service with WANIPConnection on network”

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

Roon ARC status not Ready with KPN Box 12

Describe your network setup

I would like to connect to Roon ARC, but the status remains Not Ready.

I switched on UPnP on my KPN Box 12 router, but it remains Not Ready.

I am running a Nucleus One directly connected via network cable (via an unmatched switch) to the router.

If I switch on DMZ it works, but this is not advisable to do. So I think there is something in my settings incorrect.

2

You should post a copy of the diagnostic text that you see when you use the standard Roon client (desktop or mobile) and go to Settings → Roon ARC.

This will give us much more information to go on.

If, in your router, setting your Roon Server to be the DMZ works (albeit with the serious security issues that that presents), then it is likely that your port forwarding setup (in your router) is incomplete or incorrect. It should be easy to fix.

As a matter of principle, if you have a single router setup, then uPnP, if supported by your router, should work. If it does not, a single manual port forwarding rule forwarding TCP connections on the ARC port (as shown on the Settings → Roon ARC page) to the ip address of your Roon Server should work.

3

Hi,
You need to do manual port forwarding, only way it works with KPN.

Cheers

4

This works!

Thanks!

Life can be so simple :slight_smile:

1 Like
5

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.