Roon Arc on Android Phone can't casting?

[Nguyen_Thanh_Ha]

Dear Roon Technical Staffs?
I use Roon almost every day for last 02 years. From Roon Arc launch I can cast by my Sony Xperia phone to any device in same wifi network. In few months ago, I can’t find the casting icon on Arc app when play a song. Pls. let me know why and the solutions. I have remove Arc app and reinstall but the problem is still there. Meanwhile Arc on my IPad can casting, it has an Airplay icon.
Thanks so much.
Nguyen Thanh Ha

[Martin_Webster]

Hi,

If you require help from the support team, please open a support request in the Support category of the forum which is monitor by Roon.

Please supply full details of your setup and issue, this will greatly aid the support process.

Note, the Support link is clickable and will take you to correct place to create you request.

Thank you.

[Suedkiez (Just a fellow user like you)]

There is no built-in AirPlay or Chromecast in either version of ARC, I am on iOS and can’t see an AirPlay option within the app.

However, you can use the system AirPlay on iOS (in the iOS Control Center) and the system Chromecast on Android.

Unfortunately, this means that AirPlay is limited to iOS and Chromecast to Android devices.

There is an open feature suggestion to have AirPlay AND Chromecast built into the ARC app, to make it independent of the phone platform it runs on. You can vote for this:

ARC ability to stream to Airplay/Google Cast, independent of OS

I am running iOS and therefore are only able to stream from ARC to Airplay. Android users OTOH seem to be able to only stream to Google Cast. Being able to stream to both protocols would remove the last obstacle to use ARC in places which are not equipped with high-end devices or streamers (i. e. visiting relatives or holiday houses). Apart from that, ARC is a joy to use, cheers… Best regards