Roon ARC shows tracks as “unavailable”

Support
1

I have the same issue. All songs have red “Unavailable” lable. I have a purple tick under settings/Roon ARC which I think means the Roon Core can talk to Roon ARC and port forwarding is successfully setup…

Please advise.

Thanks,

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Hi @Imtihaz_Hussein,

I’ve moved your post to a thread of it’s own so we can better assist the two parties without confusion.

In the meantime, please complete the template below so we can better assist you.

Thanks,
Wes

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM).

Networking Gear & Setup Details

Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”.

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

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