Roon ARC stops playback unexpectedly while switching from WiFi to cellular (ref#RQP7GE)

[CrystalGipsy (Resisting the flow!)]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

Describe the issue

Arc decides it has nothing to play. Yet album being played had not finished and remaining tracks still in play queue. This happens quite often and more apparent when moving from WiFi to cellular but not immediately can be after a good number of tracks. In this case album was started on cellular. If I go to queue and play the next track it will. But this isn’t the point.

Describe your network setup

UniFi router switches/ aps not relevant here. Also using Tailscale for ARC to connect.

Remaining queue.

[daniel]

Hi @CrystalGipsy,
Thanks for letting us know about this bug! I’ve created a ticket about this for our dev team to look at. We will let you know when we know more.

[CrystalGipsy (Resisting the flow!)]

Just done it again on my way home. Played one track of album then stopped as before saying nothing to play when there is a whole lot in the playlist. I have signal and data to so it’s not that.

[noris]

Thanks for letting us know @CrystalGipsy , we’re looking into this and will let you know once we have more info or questions to share.