· I'm having trouble with Roon ARC
· CarPlay / Android Auto issue
· I'm having trouble with my Nucleus hardware
· Other
My network has a public IP address and I have enabled 55000 port forwarding on my router. However, after logging into my account on the iPhone's Roon Arc, I still receive a message saying 'No Roon Server Found'
Xfinity
Can you post a screen shot and a copy of the diagnostic data (text) that you see when you navigate to Settings → Roon ARC on the normal Roon client application (not ARC)?
This will tell us more about what is going on.
Hello @xiaoliu610
Thank you for your post. The account from which you’ve posted isn’t tied to an active Roon server instance or license - do you have a second email address that you’ve used in the past to sign into Roon?
Please go here to our Accounts page and verify the current status of your Roon account.
If you have a question about the status of your account, please reach out directly here: Get in touch
Once we know which Roon instance is tied to this account, we’ll eagerly assist with the issue you’re having with the application.
Hello, it is indeed not the email address for posting. How can I send it to the corresponding account for you?
This thread is now a Personal Message (as we do with all account related questions) and we have flagged Roon’s @accounts team for you. I appreciate your patience until this request reaches their queue.
Hello, what should I do now?
Hello, is anyone there?
anybody here?
Sorry, I didn’t see it. Have a nice Thanksgiving❤️
Today when I opened the app, it kept prompting me to search, but after waiting for a long time, the app couldn’t find my Roon Server
