Roon ARC unable to stream Tidal on Galaxy S24 Ultra when using randomized MAC address on WiFi (ref#L33RTT)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

Describe the issue

Samsung Galaxy S24 ultra could not stream any music from Tidal via roon ARC. This issue happened when the phone was connected to Home WiFi, but not happened the phone connected to mobile network.
I resolved this issue by not using randomized MAC addresse in wifi setting.
I recommend not to use randomized MAC addresses for roon ARC.

Describe your network setup

WiFi

2

Hey @Mitsuru_Sakakibara,

Thanks for taking the time to write in and for sharing your report!

Since it’s not a technical issue anymore (nice work!) I’ll move this over to our Roon Software Discussion category. :+1:

4

Hi @Mitsuru_Sakakibara,

The team would like to gather some more specific information concerning this report as part of an ongoing investigation.

Are you relying on Tailscale or port forwarding to reach ARC from RoonServer?

What is the make/model of your router, and who is your internet service provider?