Roon ARC USB driver not working

Roon Core Machine

Windows 10
Processor: Intel(R) Core™ i7-2600K CPU @ 3.40GHz 3.40 GHz
RAM: 8,00 GB
Roon server (https://download.roonlabs.net/builds/RoonServerInstaller64.exe) and Roon app (https://download.roonlabs.net/builds/RoonServerInstaller64.exe) installed. Both 2.0 build 1202.

Networking Gear & Setup Details

Fritzbox 7490 DSL router → gitabit wired to D-Link DGS-1005D gigabit switch → gigabit wired to Roon core machine

Connected Audio Devices

NAD c368 with Bluos module, wifi connection to Fritzbox DSL router (4 meters appart from each other)

Number of Tracks in Library

61,299 local tracks (mostly FLAC) and 47,265 on Qobuz

Description of Issue

I’m using Roon ARC on an OnePlus 8T android phone with a HRT microStreamer USB DAC.
This works when disabling the Roon ARC USB driver, falling back to default Android’s 48 kHz sampling rate.
When enabling the Roon ARC USB driver and start playing a song, the LED on the DAC indicates the song’s sample rate, however playback doesn’t start (status indicator keeps turning as if it’s loading the song).

When disabling the Roon ARC’s USB driver and switching to USB Player Pro, this app able to use it’s own USB driver and delivering the best quality.

Is there anything I can do regarding the Roon ARC USB driver issue?

thanks a lot!

Tom

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