Roon as control is no longer running - Intel HD Graphics 4000 [Resolved with driver update]

[Audioulf]

Core Machine (Linux Roon 1.7 Build 521 )
Network Details: GBit Ethernet, Broadcom NIC at Wire
Control: HP Probook 6570B, WIN10

roon as control - recent update (1.7 Build 521) for Windows 32 bit is no more running at my notebook and also the 64-bit Version ( not running).
Version build 511 was running fine: but today after an restart ( and automatic update to 521) the app is not responsible and hangs.
Again an issue with my graphics environment?
ok.
I discoverd the app version build 511 from my backup and all is working fine.
this is reproducible.
How can i freeze my roon version for this control?

[dylan (Dylan Caudill)]

Hi @Audioulf,

What kind of GPU does this remote device use? Are the graphics drivers up to date?

Are other remote devices working okay?

[Audioulf]

Intel HD Graphics 4000
other remotes are working okay.

[Ette_Croquette]

Hi @Audioulf, I just had the same issues with the same GPU chipset, downloading and updating the driver manually fixed it for me as suggested by @Carl here: GUI Missing Text (Win 7 & Win 10)

Here’s the link I used: https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000

[Audioulf]

Thank you for advice and link. This resolved this issue.
I deinstalled the old driver framework + reboot + install this newest driver framework for HD Graphis 4000.
Roon Build 521 is now running !!

[dylan (Dylan Caudill)]

Thanks for the update, @Audioulf!

I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening