When I tried to start Roon this morning I got a message saying I needed to load a backup. I located my last backup but Roon couldn’t load it. I turned the Nucleus on and off but Roon can’t seem to find the backup. Please see screenshot attached. My QNAP, which has all my music, is working fine.
Good to see you on the community! I’m sorry to hear you’re running into issues with your Nucleus.
This is odd behavior on its own. Did you see any other error messages prior to asking to restore from a backup? Was your Nucleus powered down for the night, and you were booting it up in the morning?
Did you by chance manage to check out the webUI of the Nucleus? Here is more info in case you haven’t yet:
If possible, can you bring the device back online so we can enable diagnostics? I’ll be on standby for your reply
