· Other
· How do I ...?
· Other
RoonのAudioに表示されるdeviceのアイコンが全て点滅して表示される様になって、deviceに接続ができない状態になりました。改善の仕方についてご回答ください。---Realtekのアイコンを押した際にそのような状態になりました。現在、デスクトップPCで動画を視聴すると、とぎれとぎれに中断します。
router, switch, DA converter, streamer, PC
Hello @zvl02623,
Thank you for reaching out and for your detailed report.
After we enabled diagnostic mode on your account, we can see that RAATServer is failing to start properly. This typically happens when a local security process — such as antivirus, firewall, or endpoint protection software — blocks Roon’s internal communication loopback (127.0.0.1).
Please try the following steps to narrow this down:
Roon.exe and RAATServer.exe are allowed on Private and Public networks.
Hi @zvl02623,
Have you had a chance to try the steps that @vadim provided above?
Roon updates often reset the Windows Defender firewall to default settings, which can block RAATServer.exe. Please ensure you’ve added Roon’s processes as exceptions to the firewall.
Do you have any consumer VPNs active on the machine with which you use Roon?
We’ll watch for your response. Without any new posts from the OP, this thread will close due to inactivity after several days. Thank you!
· I'm having trouble connecting to Roon
· Something else
· How do I ...?
· Other
Vadim via Roon Labs Communitｙさん。
@zvl02623 Sekiguchiです。
先程、そちらから求められたイベントビューアでのRAATserverに関する通知の表示画像ですが電子メールではそちらへ返信が出来なくされてスクリーンショットが送る事が出来ません。以下に文言を転記します。“Application: RAAtserve.exe CoreCRL Version: 6.0.3624.51421 .NET Version:6.0.36 Descr.exe CoreCRL Version: 6.0.3624.51421 .NET Version:6.0.36 Description: The process was terminated due to an unhandled exception coe c0000005, exception address 00007FFF98E9C795“
router, modem, Switch: Silent engel N8, DAC IfI: Zen DAC, streamer: IfI Zen stream
Hello @zvl02623,
Thank you very much for providing the Event Viewer details — they’re extremely helpful. The entry you’ve shared indicates that RAATServer.exe is crashing due to an unhandled exception in the .NET runtime.
This usually happens when the .NET 6 runtime installation on Windows becomes corrupted or when Windows security software interferes with Roon’s background services. Let’s try the following steps to repair this:
Download .NET 6.0 (Linux, macOS, and Windows) | .NETRoon.exe and RAATServer.exe are checked for Private and Public networks.RAATServer.exe after reinstalling .NET.Once we have this information, we can determine whether this is purely a Windows runtime issue or something related to the Realtek driver stack.
Hi @zvl02623,
I’m afraid we’re at the point of repeating suggestions we’ve already made. The fastest way to receive support is to respond to the original thread, rather than creating an additional technical support request.
Please first ensure you’ve added all Roon processes (including RAATServer.exe) to the Windows Defender firewall safelist for both public and private networks.
Please also verify that you’ve cleared Roon’s processes in third-party security (like antivirus software or other firewalls).
We’ll await your response here. Thank you!
· Other
· How do I ...?
· Other
vadim sann. 手順通り試みましたが、アイコンは相変わらず点滅をしていて、接続ができません。 画像は、数分から10分おきにデスクトップ上に表示されるものです。
DAC, (IFI ZEN Sigenature v2,) PC,Streamer
Post merged, so all the history is together.
Please reply here in this topic to provide more information.
Hello @zvl02623
Thank you for the screenshot — this error indicates that RAATServer encountered a memory access issue and could not continue.
To resolve this, please follow these steps:
%localappdata%\Roon
Cache
Temp
Rename the folder Database to Database_old
Restart the computer
Make sure audio drivers are up-to-date
Vadimさん。zvl02623です。
アイコンは、点滅しなくなりましたが、デバイスのifi dacとifi streamerが接続できません。ifi streamer はアイコンも表示されません。ifi dacは再インストールをしましたが駄目でした。
Good day @zvl02623 !
I hope you’re doing well today.
Can you please clarify how those audio devices are supposed to be connected to the PC ? Via the cable (USB/HDMI) or they’re network endpoints ?
looking forward to your reply.
Regards.
こんにちは。
ifi zen stream をLANでスイッチングハブを通じPCからインプット 入力、4.4ｍｍバランスケーブルでZen dac sigunature V2へ OUT put 出力、4.4ｍｍバランス出力でスピーカーへ out put しています。
Good day @zvl02623 !
I hope you’re doing well today.
Can you please use some ip address lookup software (
Thanks!
Regards.
alex さん。 アイコンは表示されません。
alex_hさん
現状をかいつまんで報告します。
・RoonをGHW で再生し、「シグナルパス」で確認するとRaatが「このPC」で再生されていてその後段に繋いでいないはずの「neo stream排他モード」で再生されていると言う表示が出る。
・Zen stream (streamer)の左のLEDライト Status LEDが点灯しない。（ネットワークに接続できていない）
・「設定」のデバイスのアイコンはzen dac signature v2のみが表示されていてzen stream は表示されない
・不具合の直前にpcへの不正アクセスがあった。最初、ストリーミングの動画再生が数秒ごとに途切れる事があり、動画のウインドウがマウスポインターを近づけると逃げる様に動き回り、その後動画ウインドウが激しくシャッフルして、ｐｃ内のアプリが一斉に起動してそれぞれのアプリのウインドウが数十個ずつ重なって表れて、ｐｃがフリーズをして数日使用不能になった。snsにも不正アクセスがあった。その際に今回の不具合が始まった。
alex_h
A brief summary of the current situation.
When I play Roon on GHW and check “Signal Path,” it says that Raat is playing on “This PC” and in “neo stream exclusive mode,” even though it’s not connected to any other devices.
The Status LED to the left of Zen Stream (streamer) isn’t lit. (Network connection not established.)
The device icon in “Settings” only shows Zen DAC Signature v2, not Zen Stream.
My PC was accessed unauthorizedly just before the issue started. At first, streaming video playback would cut out every few seconds, and the video window would move around as if fleeing when I moved the mouse pointer near it. Then the video window would shuffle violently, and all the apps on my PC would launch at once, overlapping dozens of windows. My PC froze and became unusable for several days. There was also unauthorized access to social media. That’s when the current issue began.
Alex さん。 ご返答をお待ちしております。至急に願います。
Hi @zvl02623,
Without also having access to your Roon credentials, it’s unlikely that a malicious actor could compromise your Roon account. However, if you’ve encountered a broader security issue in your environment and wish to ensure Roon is safe, we recommend you uninstall the app and restore from a Backup:
From there, ensure that RAATServe.exe and RoonServer.exe are added as exceptions to your Windows Defender firewall.
I’m afraid it’s not quite clear what the problem is that you’re encountering with your Signal Path and the Zen Stream. Perhaps if you elaborate on the network topology - where your devices are all connected and what network sits in between - we’ll be equipped to assist more precisely.
Thank you for your patience. We’ll await your reply.
Hi @zvl02623,
We haven’t seen a response to this thread after the weekend and we want to make sure you’ve seen the post above.
You’ll need to take steps to ensure the security of your machine outside of Roon if your device has had broader security events. However, within the scope of Roon, you can take two important steps:
Update your Roon password to ensure your credentials are safe
If you have a Backup of a previous Roon database, you can restore if per the steps in the post above. This will relegate your Roon library to an earlier version, before any unwanted changes might have been made.
This thread will close due to inactivity without any further responses, so please let us know if we can assist further. Thank you.
This thread is now closing due to lack of response. Please see the suggestions in the posts above for some immediate next steps.
From your description, there are potential vulnerabilities in your network environment that exist outside of and independently of Roon. It’s crucial that you take steps to secure your network, like verifying your router firewall is active and updated.
Please also ensure you update your Roon credentials to secure your account, although keep in mind that diagnostics show no evidence of malicious activity associated with your Roon account.