I’m 12 hours into a backup and only 33% complete. Roon - this is just plain silly. The excuse of “the incremental backups won’t take too long” just isn’t sufficient. That initial backup should be done in less than an hour - regardless of the amount of data in the library. I’m trying to move my Roon Core to a Nucleus+ and no dice until a backup is available? Why bother to move?
This is a disappointment. And it shouldn’t be that difficult to fix. Please do so.
Glenn Young
Curious, how large a collection are you trying to back up?
Also when did you last back up ?
My library is 150k tracks an incremental back up takes 7 - 10 mins
Something must be wrong
Have you tried a new location Incase the old BU is dodgy?
Are you backing up to an attached USB drive? My Nucleus automatically backs up every night. Hopefully, you aren’t trying to back up to drop box.
Nearly 4TB
Initial BU
USB drive.
Is it finished yet?
Seems like you’re confusing backing up your database with your music files. Music files will depend on the speed of your network and drives, and if transferring over USB 2.0 or even 3.0 could take a long time; database shouldn’t take too long.
That said, I had a backup hiccup with the USB flash drives I keep attached to my NUC and ended up having to erase my database. One drive I had to chuck and the other I could reformat in the end. Fortunately I had a b/u from October on a. thumb drive that I had removed from the NUC, though I lost all my recently played info. Roon DOES need to do better with backups imo.
75K files. 5 minutes for a backup to my NAS from my Nucleus (Roon backup, not backup of music files themselves)
Given @Mike_O_Neill’s and my datapoints, something must be wrong…
First, thank you kindly for the response. However, I’m pretty sure that Roon is NOT backing up my actual music files. My files take up 3.5 TB, and the backup is less than 8 GB. How much less? I’m not sure, but the USB key where the successful updated backup resides is only 8GB.
First, thank you also kindly for the response. But I think that what you and Mr. Peterson are both doing is not actually a full backup, but rather an “incremental” backup where Roon is only adding new data to a (much larger) existing backup file. For an incremental backup, your times are not unusual.
The only way to “force” Roon to do a full backup is to deliberately specify a new and different backup location. Then, Roon has no choice but to start from scratch & back up anew.
First, thanks for the enquiry. Yes, the backup did finish (18 hours). Then, when I plugged the USB stick into the nucleus+, the backup couldn’t be found. Roon Remote did find a year-old backup on my data drive, so I restored that one, but after finding out how much data I’d lost, I went back to my Mac Mini Roon installation and did an update backup to that older file. Then I restored the update on the nucleus+. I still lost data - my track favorites are missing, my hand-entered metadata is missing, and some hand-entered album covers are missing. I’m not happy with Roon backup.
Roon Backup/Restore process is riddled with errors, IMO.
Although probably nothing can be done, I am tagging @support so that they will know about this new problem
BTW - Asking that Roon Backup/Rstore process work correctly shouldn’t have to be a ‘Feature Request’.
Nope, I had to do a full backup this week as my USB backup sticks I leave in the NUC went gaga the other day (one was stuck doing a backup despite saying it couldn’t because music had been playing overnight) and the NUC no longer responded so I was forced to do a database reset (fortunately I had a b/u from October on a stick that had been removed from the NUC). Took about 10 minutes total for the totally new backup. I have about 50k tracks. I think there’s something wrong with your USB stick which happens often. I’ve had Roon ‘eat’ several of them that could then no longer be reformatted on a mac. Why it’s best to buy a bunch of the cheap ones and then do a number of backups and leave a backup somewhere off the NUC/Nucleus. I’m also using a small SSD now for backups as well as the sticks.
Yup. Same thing here @Charles_Peterson . While it does take longer for a first backup, 18 hours is not right. To verify, I chose a new backup location to force a 1st backup and it took about 15 minutes for my 75K track library to be backed up to my NAS from my Nucleus+. Something is wrong with your USB or system @Glenn_Young. I will note I also had some flakey behavior with backups to a USB which is what I first used. When I changed to backing up to my NAS I have had no issues.
@Glenn_Young My suspicion is the USB stick got ‘stuck’ in a spin, and then finally just gave up and told you the b/u was finished, which was why you didn’t see it when you went to use it. Try formatting it on a mac or pc (in exfat) and see what happens. If it does format, then try it again. If not, then it’s toast and time to get some new ones.
Yep, just installed a new NAS last week so going to set that up today as another backup path.
Smart. I have a synology and also use one of it’s apps – “cloud sync” – to do a backup from synology to backblaze once a month so I have an offsite backup of the roon db also.
If that’s true, then it is one of many bugs in the Backup/Restore logic.
In my opinion and experience a USB stick is not a good backup target. If you have shared storage elsewhere on your network, point backup to it and you’ll likely it find it both much faster and more reliable.