Hi @C.K_Tse,
Thanks for the report! I have enabled diagnostics on your account so our technical staff can get some more insight into what’s going on here. The next time Roon Bridge is active a diagnostics report will automatically be generated and uploaded directly to our servers
So I can make sure to get all of the relevant information over to the team, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Thanks!