Roon Build 16 (Mac) still crashing

Support
#1

Hi,

Just installed the new build today. It still crash on startup with Developer Tool msg pop-up or simply won’t start.

#2

And, it crashes more often than before. This happens randomly. Sometime, just leaving it alone, and it still crashed. :worried:

#3

After a few crashes (which is more than usual), Roon started and displayed “You haven’t added much music yet.”

Screen Shot 2015-06-06 at 8.32.25 PM.png1031×775 76.5 KB

#4

Just crashed here as well! MacBook Pro, Roon 1.0 build 16.

Out of memory while playing… Restarted and works without any problems!

How do I post logs? (or perhaps I shouldn’t until explicitly asked?)

06/06 15:15:56 Info: [stats] 2559mb Virtual, 464mb Physical, 371mb Managed, 37 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:16:11 Info: [stats] 2559mb Virtual, 464mb Physical, 442mb Managed, 37 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:16:26 Info: [stats] 2559mb Virtual, 464mb Physical, 383mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:16:41 Info: [stats] 2562mb Virtual, 467mb Physical, 454mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:16:56 Info: [stats] 2562mb Virtual, 467mb Physical, 395mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:17:12 Info: [stats] 2563mb Virtual, 468mb Physical, 342mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:17:26 Info: [stats] 2561mb Virtual, 466mb Physical, 409mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:17:41 Info: [stats] 2563mb Virtual, 467mb Physical, 353mb Managed, 38 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:17:56 Info: [stats] 2560mb Virtual, 465mb Physical, 424mb Managed, 37 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:18:11 Info: [stats] 2560mb Virtual, 465mb Physical, 367mb Managed, 37 Threads, 136 FDs (95 REG, 10 IPv4, 10 DIR, 7 KQUEUE, 7 PIPE, 4 CHR, 1 systm, 1 unix, 1 FIFO)
06/06 15:18:13 Info:
–[ SignalPath ]---------------------------------------------
SignalPath Quality = Lossless
Elements:
Sooloos.Broker.Transport.ApiSignalPathElement
Sooloos.Broker.Transport.ApiSignalPathElement

06/06 15:18:13 Info: [library] recorded play for profile 0a0cebd4-61d6-4afc-9352-4b266c09c10d: mediaid=50:1:f281b33a-46c7-4036-b831-c74f18465e11 metadataid=123:0:MT0008749328 contentid= libraryid=50:1:f281b33a-46c7-4036-b831-c74f18465e11
06/06 15:18:13 Trace: [library] finished with 172 dirty tracks 10 dirty albums 2 dirty performers 121 dirty works 1 dirty performances 0 clumping tracks, 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 0 tracks to retain, and 6 changed objects
06/06 15:18:13 Trace: [library] endmutation in 95ms
06/06 15:18:13 Info: [zoneplayer/base] Queueing: /Volumes/Roon-Magnus Music/Eric Clapton/Pilgrim/11 - Needs His Woman.m4a
06/06 15:18:13 Info: [zoneplayer/base] Open result (Queueing): Result[Status=Success]
06/06 15:18:15 Info:
Local Time: 06/06/2015 15:18:15 +02:00
Device Serial Number: 1CA437F6-33E6-4B52-A91A-4A8B7C493544
User Id: 151a11ba-a5c2-4a73-9578-215fa6c0075d
Sooloos Version: 1.0 (build 16) stable
OS Version: Mac OS X 10.10.3
Hardware Version: MacBookPro11,1
Mono Version: 4.0.0 ((detached/d136b79 Mon Apr 13 14:40:59 EDT 2015)

Application Domain: Roon.exe
Assembly Codebase: file:///Applications/Roon.app/Contents/Resources/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description: Intel® Core™ i5-4278U CPU @ 2.60GHz (64-bit)
CPU0 Num Cores: Physical: 2 Logical: 4

SCREEN0 Device Id: 69731840 (primary)
SCREEN0 Bounds: {X=0,Y=0,Width=1680,Height=1050}

–[ INNER EXCEPTION ]------------------------------------------------
–[ INNER EXCEPTION ]------------------------------------------------
Inner Exception Source: Broo.Runtime
Inner Exception Type: System.OutOfMemoryException
Inner Exception Target Site: CheapSet`1.Add
Inner Exception Message: Out of memory
Inner Exception Data: none

–[ Inner Stack Trace ]------------
Broo.Runtime.CheapSet`1.Add(Equation item)
Broo.Runtime.dll, IL 0, N 327
Broo.Runtime.Equation.Subscribe(Equation other)
Broo.Runtime.dll, IL 0, N 43
Broo.Runtime.Equation._Subscribe(Dependency dep)
Broo.Runtime.dll, IL 0, N 147
Broo.Runtime.Equation.GetValue()
Broo.Runtime.dll, IL 0, N 851
Broo.Runtime.Equation.GetBooleanValue()
Broo.Runtime.dll, IL 0, N 19
Broo.Engine.BoolBrooProperty.IfDirtyDoClean()
BrooEngine.dll, IL 0, N 98
Broo.Engine.Widget._Update()
BrooEngine.dll, IL 0, N 463
Broo.Engine.RawContainer._Update()
BrooEngine.dll, IL 0, N 19
Broo.Engine.StackPanelBase._Update()
BrooEngine.dll, IL 0, N 283
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 57

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: BrooEngine
Outer Exception Type: System.Exception
Outer Exception Target Site: Widget.Update
Outer Exception Message: Exception updating widget waveform(612) > stackpanel(64407)
Outer Exception Data: none

–[ Outer Stack Trace ]------------
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 215
Broo.Engine.RawContainer._Update()
BrooEngine.dll, IL 0, N 67
Broo.Engine.BoxPanel._Update()
BrooEngine.dll, IL 0, N 175
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 57

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: BrooEngine
Outer Exception Type: System.Exception
Outer Exception Target Site: Widget.Update
Outer Exception Message: Exception updating widget waveform(612)
Outer Exception Data: none

–[ Outer Stack Trace ]------------
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 215
Broo.Engine.Engine.Update()
BrooEngine.dll, IL 0, N 339
Broo.Engine.DeviceTarget.GuiMainLoop()
BrooEngine.dll, IL 0, N 1027
Broo.Engine.Engine.GuiMainLoop()
BrooEngine.dll, IL 0, N 23
Sooloos.Application.Main(String[] args)
Roon.exe, IL 0, N 5823

06/06 15:18:15 Error:
Local Time: 06/06/2015 15:18:15 +02:00
Device Serial Number: 1CA437F6-33E6-4B52-A91A-4A8B7C493544
User Id: 151a11ba-a5c2-4a73-9578-215fa6c0075d
Sooloos Version: 1.0 (build 16) stable
OS Version: Mac OS X 10.10.3
Hardware Version: MacBookPro11,1
Mono Version: 4.0.0 ((detached/d136b79 Mon Apr 13 14:40:59 EDT 2015)

Application Domain: Roon.exe
Assembly Codebase: file:///Applications/Roon.app/Contents/Resources/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description: Intel® Core™ i5-4278U CPU @ 2.60GHz (64-bit)
CPU0 Num Cores: Physical: 2 Logical: 4

SCREEN0 Device Id: 69731840 (primary)
SCREEN0 Bounds: {X=0,Y=0,Width=1680,Height=1050}

–[ INNER EXCEPTION ]------------------------------------------------
–[ INNER EXCEPTION ]------------------------------------------------
Inner Exception Source: Broo.Runtime
Inner Exception Type: System.OutOfMemoryException
Inner Exception Target Site: CheapSet`1.Add
Inner Exception Message: Out of memory
Inner Exception Data: none

–[ Inner Stack Trace ]------------
Broo.Runtime.CheapSet`1.Add(Equation item)
Broo.Runtime.dll, IL 0, N 327
Broo.Runtime.Equation.Subscribe(Equation other)
Broo.Runtime.dll, IL 0, N 43
Broo.Runtime.Equation._Subscribe(Dependency dep)
Broo.Runtime.dll, IL 0, N 147
Broo.Runtime.Equation.GetValue()
Broo.Runtime.dll, IL 0, N 851
Broo.Runtime.Equation.GetBooleanValue()
Broo.Runtime.dll, IL 0, N 19
Broo.Engine.BoolBrooProperty.IfDirtyDoClean()
BrooEngine.dll, IL 0, N 98
Broo.Engine.Widget._Update()
BrooEngine.dll, IL 0, N 463
Broo.Engine.RawContainer._Update()
BrooEngine.dll, IL 0, N 19
Broo.Engine.StackPanelBase._Update()
BrooEngine.dll, IL 0, N 283
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 57

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: BrooEngine
Outer Exception Type: System.Exception
Outer Exception Target Site: Widget.Update
Outer Exception Message: Exception updating widget waveform(612) > stackpanel(64407)
Outer Exception Data: none

–[ Outer Stack Trace ]------------
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 215
Broo.Engine.RawContainer._Update()
BrooEngine.dll, IL 0, N 67
Broo.Engine.BoxPanel._Update()
BrooEngine.dll, IL 0, N 175
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 57

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: BrooEngine
Outer Exception Type: System.Exception
Outer Exception Target Site: Widget.Update
Outer Exception Message: Exception updating widget waveform(612)
Outer Exception Data: none

–[ Outer Stack Trace ]------------
Broo.Engine.Widget.Update()
BrooEngine.dll, IL 0, N 215
Broo.Engine.Engine.Update()
BrooEngine.dll, IL 0, N 339
Broo.Engine.DeviceTarget.GuiMainLoop()
BrooEngine.dll, IL 0, N 1027
Broo.Engine.Engine.GuiMainLoop()
BrooEngine.dll, IL 0, N 23
Sooloos.Application.Main(String[] args)
Roon.exe, IL 0, N 5823

06/06 15:18:15 Error:
Failed to write managed crash to disk: System.OutOfMemoryException: Out of memory
at (wrapper managed-to-native) object:__icall_wrapper_mono_gc_alloc_vector (intptr,intptr,intptr)
at (wrapper alloc) object:AllocVector (intptr,intptr)
at Broo.Runtime.CheapSet`1[Broo.Runtime.Equation].Add (Broo.Runtime.Equation item) [0x00000] in :0
at Broo.Runtime.Equation.Subscribe (Broo.Runtime.Equation other) [0x00000] in :0
at Broo.Runtime.Equation._Subscribe (Dependency dep) [0x00000] in :0
at Broo.Runtime.Equation.GetValue () [0x00000] in :0
at Broo.Runtime.Equation.GetBooleanValue () [0x00000] in :0
at Broo.Engine.BoolBrooProperty.IfDirtyDoClean () [0x00000] in :0
at Broo.Engine.Widget._Update () [0x00000] in :0
at Broo.Engine.RawContainer._Update () [0x00000] in :0
at Broo.Engine.StackPanelBase._Update () [0x00000] in :0
at Broo.Engine.Widget.Update () [0x00000] in :0

#5

Hi @hk6230 – I’ll be in touch via PM and we’ll get some additional info. Sorry about this.

#6

This is happening to me again. Now I had changed my hardware to NUC and Win10. Today, Roon (1.0b30) server crashed two times and then on Overview page, Roon logo keeps spinning (or churning) but no display. I decided to off my NUC and go for lunch. When I return and turn on my NUC, “You haven’t added much music yet” appears on Overview screen. I had checked my network and folders, and Roon Storage clearly stated my folders are connected but no files number. Tried rebooting Roon and NUC, still no good.

#7

Hey @hk6230 – I think I know the issue here.

It’s already fixed for 1.1 which should be live soon, but for now I’ll send you a PM and we’ll get things working again.

Sorry for the trouble!

#8