Roon cannot find Hegel h390

Roon Server Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I own a Hegel h390 and neither Roon on my tablet or phone can detect it. Please advise thanks.

What are you using as the Roon Server computer?

Please also answer the other questions in the template that you left empty. It’s impossible to help if we have to guess what your setup is

Hi @Anastasios_Argyropou,

Welcome to the community! Sorry to hear it was an issue that prompted your first post. I was able to pull your account up but see you no longer have an active Roon license.

Certainly, let me know if you’d like to continue to troubleshoot your h390 issues! We’d love to make sure you get a proper first experience using Roon. :slightly_smiling_face: