Roon cannot load music from Tidal

Hey @Somboon_Vorapanyasak — Thank you for the report!

To start, may I ask that you please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Next, I’d like to get some additional insight into the exact behavior you’re experiencing with TIDAL:

For the past two weeks till now Roon cannot stream music from Tidal.

  • Are you still logged into TIDAL in Roon? Do your TIDAL tracks still show up?
  • If your tracks do still show up, what happens when you try to play them? Are you getting an error message? Dropouts?

Regards,
Dylan