Core Machine (Operating system/System info/Roon build number)
Core loaded on Innuos Zen Mk III running 1.4.7 (which is current). Roon is Version 1.7 (build 710) stable
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Standard Ethernet connection through BT HomeHub router
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
Roon working well, then when trying to open it from laptop yesterday it can’t connect to core (as above, it is on Innuos Zen Mk III). I type ‘my.innuos.com’ into Google Chrome browser but my network can’t see the server. I type the IP address of my router into browser but can’t see the router either! I check this last issue with my work technical support and they advise to use Firefox, this doesn’t work either, they advise Microsoft Edge and all of a sudden my network can see both the Zen Server and the BT Homehub router. I set MS Edge as default browser and reboot laptop. The issue - when I go to Roon, it tells me that ‘connection failed’ and the connect blue button is greyed out. Weird thing is that Roon remains available through my mobile app, for streaming services as well as serving digital music. So I know the core is working and available. Is there a way I can instruct Roon to look for the Core via Microsoft Edge?
Obviously I am extremely annoyed with microsoft as it must have been a change they made somewhere, but that isn’t the subject of this, I just want my Roon back through the laptop. Any advice please…Stephen