Hello. Recently I had to send my server in for service. I backed it up and when I got it back was able to successfully restore. All my devices that were there are there now with the exception of a Denon receiver that I use for outdoor music. It used to be visible via “airplay” under networked but now, nothing. I can’t seem to figure out how to get Roon to see it so i can add it back.
Any ideas?
The first thing I would check is to see whether the Denon is visible on the network (i.e. it has a network address in the same address range as your Roon Core). For example, using the Windows File Explorer:
Hi @Adam_Crafton — Thank you for the report and sorry to hear of the troubles.
Moving forward, to help aide in our evaluation of this behavior may I very kindly ask you for the following:
A brief but accurate description of your current setup using this link as a guide.
Please confirm the exact model of Denon receiver that is displaying this behavior.
Are able to use the receiver outside of Roon without issue from the same device hosting your Roon croe?
Since noticing this behavior have you tried…
Power cycling any networking hardware that is relevant to your setup (i.e router, switches, etc)?
Doing a factory reset on the receiver?
-Eric
Closed due to inactivity. If you are still seeing this issue, please open a new support thread.
