Core Machine (Operating system/System info/Roon build number)
Hi, I am using an Innuous Zen Mini, which is set up as my Roon Core and Player. It has the latest updates as of today, version 1.4.5
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Everything is connected to my home Ethernet and home wifi network. It is accessed by my android Samsung S10 phone. My HP (intel I7) Windows 10 desktop is also connected to both of these networks. There is only one modem in my entire house as supplied by Verizon for Fios, the fiber optic broadband service, and the entire house was wired for Ethernet connectivity with Cat6 Ethernet cable when it was built. (We know the Zen Mini connected to the internet through its Ethernet connection because it downloaded the all information and album art for about 260 CDs).
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
The Zen Mini Mk.3 is powered through a Zen LPSU which is connected to a Furman Elite 15i power conditioner. The Zen USB output is connected to a Schiit Modi3 DAC. The DAC RCA outputs are connected to an Adcom GFP-815 preamp. The preamp connected, in turn, is connected to an Adcom GFA-5400 amp.
Description Of Issue
For 11 days straight, until yesterday afternoon, Roon running on my phone could find the Zen. The My.Innuous.Com website could also find the Zen. I was able to rip, organize and play about 1/2 my collection (260 CDs) and subscribe to Qobuz, play albums from Qobus, and play internet radio from around the world. No problems, except neither Roon nor the My.Innous.com running on my desktop could find/connect to the Zen.
Yesterday afternoon, after 11 days of enjoying Roon, I powered down the system, changed the power cord between the preamp and the Furman and turned everything back on.
Roon canno nowt find or connect to my Zen core through my phone or the desktop. However, the My.innous.com website running on my phone can find the Zen, but that same website still can’f find the Zen from my desktop.
In an attempt to solve this problem I checked the Zen settings through my.innous.com running on my phone and made sure that the Zen was set up as the Roon core (I did not find a specific ‘enable remote connection’ setting, nor do I have a 2nd core). That didn’t solve the problem, so, I uninstalled and reinstalled Roon on my phone and rebooted the stereo system (including the Zen) after unplugging the power cord (and restoring the original power cord that worked previously) and disconnecting the ethernet cable. I then, checked all connections, turned the system back on and tried again. Roon over my phone still did not find the Zen. I then entered the Zen’s actual IP address into the Roon app on my phone and Roon still will did not find the Zen core. The my.innous.com web site, running on my phone could still find the Zen, but it will not let me reset the Zen as a none Roon Core. I am at a loss. I want to be able to run Roon from my phone and desktop to control the Zen to listen to the CD’s I ripped. I am hopeful that this can be accomplished without having to delete the CDs already on the Zen since I just started this process and have not yet been able to back up the 260 or so CDs ripped to the Zen.