Roon can't see Synology shared folder

Support
1

Roon Core Machine

MacBook Pro i7 8GB
Synology NAS for storage

Networking Gear & Setup Details

Connected Audio Devices

Library Size

Description of Issue

Hello,

I am trying to link my Synology NAS to my Roon software and it keeps failing. I have access to my NAS through Finder and can log into it through DiskStation … but keep getting errors when trying to connect.

Can someone please talk me through (like a dummy lol) what I’m missing on the setup?

Thanks in advance

2

Hi Charlie,

Fellow User here. Have you read the FAQ on setting up NAS access? Link below:

3

Yes I have read it and still having issues. This is getting really frustrating. I have two friends with similar set ups and settings that can’t seem to figure it out either…

4

Well the basic connection line syntax is

smb://NASDRIVENAME/Music

instead of the NASDRIVENAME try the IP address of the synology
Also, verify that the Share on the Synology is actually called Music, if not, change it as appropriate

1 Like
5

Hi @Charlie_Thomas, can you share some screenshots of what you’re entering into Roon currently? We can help make adjustments to this so it’ll work for you. Thanks!

6

Closed due to inactivity. If you are still seeing this issue, please open a new support thread.