Roon casting crashes after 2s (but Airplay is fine)

Roon Core Machine

HP elitebook 840 G8, Intel i7, 16Go RAM
Windows10 pro, 64bit

Networking Gear & Setup Details

Ethernet and WiFi6
Bouygues telecom (FAI)-provided box (fiber) and repeater (WiFi6)

Connected Audio Devices

Devialet Expert 140 pro, connected via Ethernet to the WiFi6 repeater
Roon v1.8 (913)

Number of Tracks in Library

15k tracks, 1.6k albums

Description of Issue

Hi there,
I can’t seem to stream TIDAL tracks to my Devialet Expert 140pro via Roon casting / protocol anymore: the playing starts, then stops after 2~3 seconds with an error message “Tidal seems to load slowly”. It keeps skipping to Next track, never to play for longer than 3 sec.
Same with Live Radio: it crashes after 2 seconds with error message “Impossible to play station, its address may have whanged or is temporarily unavailable”.

==> I have tried rebooting Roon, rebooting the Core, modifying the Device’s Roon parameters (Default parameters ; with MQA parameters as “No MQA” etc.), it makes no difference.

==> On the other hand, with the same Device setup as an AirPlay endpoint in Roon: no problem, TIDAL tracks play fine and so does Live Radio.

Can you please assist me? Many thanks,
Aurelien

Hey Aurelien,

It seems to me a network issue there, can you try the following:

then maybe connect your core and Devialet both with ethernet cable to see if that helps?

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