Roon causing an ugly crash on my Mac

Support
#1

Core Machine (Operating system/System info/Roon build number)

Macbook Air running OS X 10.15.5, Roon 1.7 build 571

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Xfinity high-speed, wifi through a Google router

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Crash replicated using MacBook speakers, headphones, Meridien Explorer2 and Audioquest Dragonfly

Description Of Issue

Roon seems to be causing an ugly crash–Macbook fan turns on very quickly and then it immediately reboots. In every case, it was playing a long audio file - six hours long, encoded at 320 and 44.1. Crash report indicates BSD process name corresponding to current thread: Roon

#3

Hi @Tom_Webster,

Welcome to the forum. Does this crash only occur when playing that long audio file or does it occur when shuffling a long playlist of tracks? Does the crash occur at the same time in the track each time you try to play it?

#4

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