Now that the Chord Hugo M-Scaler is Roon certified, we get this nifty and cute little logo:
But in the Zones menu, it just shows up as a speaker:
Not a terribly important issue, but would love the Zone icon to look like the HMS! How?!
Now that the Chord Hugo M-Scaler is Roon certified, we get this nifty and cute little logo:
But in the Zones menu, it just shows up as a speaker:
Not a terribly important issue, but would love the Zone icon to look like the HMS! How?!
yes. i’ve reboooted my core numerous times since the certification.
Hi @Matt_Cuttler,
If you right click the zone in the zone picker and go to Zone Settings
what icon do you see there?
Hi @Matt_Cuttler,
Thanks for sharing that screenshot. Can I please request that you send me a copy of your Roon log by using these instructions? I’d like to take a look. Please include both the Roon logs folder and the RAATServer logs folder. Thanks!
I am struggling with how to find the logs on an Innuos Zenith mk3 core. There is no “Data” directory. Any ideas?
Never mind–I found it!
Here you go: https://www.dropbox.com/s/dteyxpe4habot6a/Matt-Cuttler-log-1576416662.zip?dl=0
Hi @Matt_Cuttler,
Thanks for sending those log files over! I have requested the technical team review them to take a look for any issues with the device icon package. I will be sure to let you know once I hear back, thanks!
Hi @Matt_Cuttler,
I spoke to the technical team regarding this issue and they have inquired if you by any chance see the M Scalar Icon if you click on “Edit Zone Icon” in your second screenshot (the one of Zone Settings). Does it by any chance pop up there?
I usually use my Mojo with the accompanying Poly streamer but sometimes also directly connected (via USB) on my desktop PC running the Windows Roon all-in-one but used only as Control. This setup provides the right logo.
Just out fun – and because of this thread – I connected it directly to the Core which runs the Linux x64 Core install and I also ran into the missing Icon problem.
Interesting. I connected my Mojo to the Core (Ubuntu 18.04.3) for the first time and it is correctly identified in Audio Setting and the Zone.
I’m on a 4.x kernel. Maybe that’s the difference?
Linux 3.10.0-1062.9.1.el7.centos.plus.x86_64
Note: This Core also does not report the usual standard audio devices (onboard audio, HDMI, …).
All is working fine if I connect the Mojo directly to my QNAP based Roon Core (Kernel 4.14.24 according to the QNAP website) including the reporting of the standard onboard audio devices.
I will try to connect my M-Scaler directly into my iMac Roon remote and see what result. Back ASAP.
OK–I have confirmed that hooking up the M-Scaler to the iMac running Roon as a remote displays the icon properly. So this has something to do with it being hooked up directly to my Roon Core (Innuos Zenith mk3).
Does that help?!
Hi @Matt_Cuttler,
When you have the M Scalar connected directly to the Innuous can you try to:
Right click on the zone in the bottom right -> Device Setup -> Not your device -> Re-identify the Chord M Scalar? Does that change anything?
Yes! That fixed it. Thank you and happy holidays.
This helped on my Core also.
Happy holidays.