Roon Core Machine
Docker on TrueNAS Scale, 16 cores, 128GB Ram
Networking Gear & Setup Details
Unifi Routers, Switches and Access Points
Connected Audio Devices
Mac OS, Chromecast
Number of Tracks in Library
Description of Issue
While cleaning up I removed a file that Roon was playing over Chromecast from a client on MacOS. This Roon client crashed due to this, I assume. Now when I start the client on MacOS again it immediately crashes. This is repeatable. The client on the iPhone starts normally.
Have you tried reinstalling the Roon client on your Mac?
I did. The client came up with the error “This album could not be found”.
My message is more about the resilience of the client. I think the client should not crash when a file is removed underneath while playing.
Er, I thought you had deleted the album files - so the client has not crashed, it is telling you the facts. Presumably you can return to the Home page and carry on?
I meant here that I did a reinstall as suggested. Then after the reinstall the warning was shown.
Do you still have the previous Roon logs or are able to reproduce the issue? You can access them by using
these instructions. If you are able to access the previous logs, please upload them here and let us know:
@noris: I just now uploaded the file called Rob_Kamp1.Logs.zip to the server.
Apologies, I missed your earlier response and just saw it. I looked through those logs but didn’t see any crash traces, are you still seeing this issue even on Roon 2.0?
That’s because the Roon client crashed, not the server. Is there a way to access the log for the client?
Yes, both Roon and RoonServer logs are accessible by using these instructions (
Roon logs found in
RoonServer in the other):
Occasionally, Roon Support will need to have a look at your logs or database. The instructions below will walk you through finding various folders that we might need to look into your issue. In most cases, you'll want to look at the machine running...
If you notice any further crashes, please do upload both the Server + Roon logs for review, thanks!