What best describes your playback issue?
· Music doesn't start when I press "Play"
What type of Zone is affected by this problem?
· *All of my Zones* are affected.
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Only streaming* music is affected.
Please select the streaming service(s) with which you're encountering playback problems.
· TIDAL
Have you tried logging out and back in again to your streaming service in Roon Settings?
· Logging out and back in had no impact, the issue remains
Do you have an approximate timestamp of when the issue last occurred?
· 2/4/2025 4:50 PM PST Tidal My Mix 1
What are the make and model of the affected audio device(s) and the connection type?
· Lyngdorf TDAI-1120, Roon app on the Lyngdorf.
Describe the issue
Roon opens fine. When I click on one of My Mixes in Tidal, Roon closes.
Describe your network setup
Spectrum Cable Modem, Cat 6 to Ubiquiti Deam Machine, Cat 6 to PC.