It seems Roon thinks I have 2 servers, but I only have one, I may have accidently pointed the application to the wrong place, I need the application to access the server, and it is getting confused for the reason I stated above.
Describe your network setup
I have A qnap, where the server resides, and 2 desktops from which we access music.
Thank you for your post. Our diagnostic servers see a second RoonServer instance associated with your account, installed on a Windows 11 machine (not on the QNAP).
If you don’t intend to host a RoonServer instance on that machine, then navigate to the RoonServer folder location on the Windows 11 machine and rename/delete it. First, make sure RoonServer isn’t running by checking in Task Manager.
I’m not really understanding this, I went to the Roon and Roonserver file on the windows 11 machine, Roon seems to indicating that it’s getting the music from the qnap. When I tried to rename the server that appears to be on the windows 11 machine the software stopped working. Can you delete this server remotely, there are just too many files calle Roon or Roonserver, and I am not a computer person. I did reinstall window on the “holo Asio” computer, perhaps that created the problem. So, to recap, I went to the location indicated above, found the file renamed it and was unable to open the Roon, I reversed the name change and can now play music again.
Lastly, I am assuming the extra server is on the 3rd floor computer, is that what you’re seeing. Another quirk is that the one computer continues to play after I close the application, and I have to go and shut down the server for the music to stop, where as the other computer shuts down both the music and the application. Any thoughts??
We’re not able to remove any applications for you remotely, unfortunately.
This is expected behavior as music will be played from your Server, and if you’re playing audio to an enpoint separate from the remote device your navigating Roon with, and close that remote, your server will continue to stream the audio to the endpoint.
If you’re playing audio to the same system you’re running Roon and Roon Server on (like your windows) it will likely stop all audio as you’re shutting off both Roon and Roon Server. Let me know if this makes sense
This sounds like expected behavior as well - you’r wanting your QNAP to be your main server, correct? If so, there’s nothing you need to do in this situation.
Another easy way to ensure you’re connected to your QNAP would be to navigate to your Roon Settings>General> X Disconnect
This will allow you to select a different Roon Server, so if you’re accidentally on your Windows, you can select your QNAP.
Once you’ve selected your QNAP, you can quit Roon Server running on your Windows machine via your Windows task bar.
Thank you Benjamin; I think we’re getting there. I see the Roon server on the qnap, and yes there are roon severs on the drives of the two windows 11 computers as well. So, if I uninstall all things related to Roon on the local drives, and reinstall the application how do I prevent it from becoming a server, will the local installations see Roon, or do I have to do something so sees the Roon Server on the qnap. Can you walk me through the process. Or is there an easier way.
Thanks for the update. Diagnostics indeed show the QNAP online recently. The erroneous additional servers are now offline. The Roon Remotes hosted on those same machines are connected to the QNAP.
Your setup appears to be in order. Do you require any additional assistance here? If not, we’ll keep this thread open for an another day, just in case.
I’m good Connor, especially if you can see the erroneous servers are now off line, It was easier than I thought, and I think that was the problem. I was looking for something more complicated
