Roon confused by multiple RPi devices with same DAC HAT [Investigating]

Support
5

Hi @Dan_McGraw,

Thank you for waiting patiently while we escalated this report behind the scenes.

Our developers investigated this particular code closely and couldn’t find any obvious bugs during our reproduction/testing. We’d like to request you run a few follow-up tests involving some command-line Flags for Roon.

This process will involve adding a text file to the ROCK by accessing it from another computer on your network.

  1. Find the ROCK network folder by following the instructions in the "Method #2: Importing To Network Folder" section [url=https://desk.zoho.com/portal/roonlabsllc/kb/articles/rock-importing-music]here[/url]
  2. Create a text file in that directory with the following name (all one word, no caps, no extension): roonserverargs 
  3. Inside that file, add one line with the below Flags separated by spaces :
-bitstrace -savemachineidaddres -forcemachineidaddress
  1. Restart RoonServer in the ROCK web interface: type "ROCK" into the address bar in any web browser, then click the "restart" button under "Roon Server Software"
  2. Reproduce the issue with the RPi devices and let us know here that you’ve completed the test
Here is an article with more detail on adding command-line Flags.

We’ll gather diagnostics on the backend to pin down next steps. Thank you again for your patience and for your report.