Roon connected to NAS but OS devices, MAC Mini and iPhone won't connect

Support
1

Roon Core Machine

Qnap TS 471 - Working fine

Networking Gear & Setup Details

Linksys Mesh system
QNAP hard wired Ethernet

Connected Audio Devices

MAC Mini running Monterey
Iphone

Number of Tracks in Library

3000

Description of Issue

Seems like I have never ending issues with Roon… But in this situation, I open up Roon with my MAC Mini it connects to the NAS and says Roon is running fine, but I get the bouncing symbol. I tried to troubleshoot with opening up the terminal and copying and pasting the code you suggested in the double shooting and still does not work. Pleas advise on what to do next.

2

Have the same issue here….

3

I’m wondering if this is due to the Mac upgrade…. Hopefully Roon will respond.

4

Does anyone know if Roon will respond to this issue? Not sure how I’m suppose to get this resolved.

5

Hey @Jeff_Johnson,

I really hope that we haven’t disappointed you entirely — our response time has been much longer than we had hoped… please, accept my sincere apology :pleading_face:

I was wondering, since it’s been almost two weeks, has anything changed? How can we best help you?