· None of the above quite fits
· None of these quite match
· Roon connection failed
· Roon core: QNAP NAS - Ethernet backhaul to MSB Discrete DAC Renderer module
Hello @David_Broughton,
Thanks for reaching out.
As a first step, could you please restart the Roon Server on your QNAP NAS and then check whether Roon is able to connect again from your devices?
Once the server is back up, try launching Roon on one controller and see if it discovers the Core normally.
Let us know whether the restart resolves the connection issue, and we’ll take it from there if needed.
Good day. Thank you for coming back to me on this. I’m restarting my QNAP NAS as we speak. I will advise how streaming over my network goes tonight (local time).
Sounds good @David_Broughton, we’ll be monitoring for your reply and results.
Thank you!
Good day. I rebooted my Roon core, QNAP NAS. I haven’t had connection issues again since then. I will see how it goes further, and report any further issues. Thanks.
Hey @David_Broughton,
Thank you for letting us know! Based on your response, it sounds like you’re suffering from a known issue our team is already aware of, and actively working on a fix for.
Here is the tracking thread where we’ll be posting all future updates to this issue:
Thank you for your ongoing patience in the meantime!
Good day. I have updated to Roon 2.60. Hopefully there will not be further issues.
Please be aware of current cloud issues:
Hello @David_Broughton ,
Thanks for letting us know you updated, but this issue is still under active investigation, a fix was not released just yet. Please keep an eye on the main tracking thread for any updates:
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