Roon Core Machine
Roon Nucleus B OS Device version 1 (build 227) which is described as ‘stable’. The serial number is 54B20381301D5.
SanDisc Ultra USB 3 attached
Networking Gear & Setup Details
Ethernet connections
FritzBox 3490 router
WiFi for phone and iPad connections.
Connected Audio Devices
Hegel 120 amp
Cambridge CXN (2) streamer
Connections via chrome cast and Apple Play
Library Size
1404 albums
Qobuz subscription
Description of Issue
The Roon App opens and tells me that there is an error loading saved page. ‘My Albums’ tells me it has 0 of 1404 albums. The thumbnail images are blank. An album I played a week ago appears at the bottom of the screen but does not respond to commands.
I have not been able to use Roon for a week and I have spent a great deal of time failing to get it to work.
Can you identify the problem and a remedy, please.
Dr Tom Butler