Roon constantly hangs and displays "Waiting for your Roon Server" on Synology DS218+ (ref#2QE9R6)

[oxenbenj]

What’s happening?

· I am experiencing freezes or crashes

Describe the issue

Roon Core Machine

Synology DS218+, DSM 6.2.4-25556 Update 6, INTEL Celeron J3355, Physical memory 2048 MB
RoonServer is on an external Seagate SSD connected via USB.


Connected Audio Devices

Peachtree Nova 150 connected to Synology via USB
Sonos One (Gen 2) via Apple Airplay 2

Number of Tracks in Library

45,194 tracks, 1,703 artists, 3,903 albums

Description of Issue

Recently my Roon has been hanging constantly. I have been receiving many "Waiting for your Roon Server" messages following by "Uh Oh something's not right." Sometimes the entire screen will be black while the Roon icon ripples for a while. The software seems to also frequently scan my entire library.

Describe your network setup

Networking Gear & Setup Details

Synology connected via ethernet cable to Verizon Router G3100

[BlackJack]

@oxenbenj

Physical memory 2048 MB

This may already be the source of your issue.

From Roon Server on NAS:
We strongly recommend 4GB of RAM and an SSD for the Roon databases.

Disclaimer: From another Roon (on NAS) user.

[CrystalGipsy (Resisting the flow!)]

Blackjack is correct here, your running out of resources and Roon application is crashing most likely. You need 4 gigs minimum with a large library 8 or more.

[MarcMarc]

Also the CPU is a bit of a potato for Such a library + running the NAS

[oxenbenj]

Thanks everyone; will start with a RAM upgrade and see if that helps.

[daniel]

Hi @oxenbenj,
Great let us know if upgrading your RAM works!