Hi @Valentin_Vladescu — Apologies for the delay here! Our team strives to respond within 1 business day whenever possible. We work Monday - Friday during the day US Eastern time, so sometimes requests that come in toward the end of the week are not able to be answered until Monday. We will always get back to you as soon as possible!
We have passed the logs to our QA team and we will review with them and get back to you as soon as possible. Thanks!
Thanks for reaching out and apologies for the delay in getting back to you here! I can confirm that we were able to retrieve the log package you sent and we requested our QA team to review it.
QA mentioned that there is not much information contained in logs, but having the Core running on a VM may be part of the issue, as we have seen mis-configured VMs cause issues in Roon, especially if the VMs contain a “Deep Freeze” kind of feature.
Since you have a QNAP here, have you by any chance tried to native RoonServer package on it yet?
I would give RoonServer from the QNAP store a try and see if it works, let us know!