Roon Core cannot log in on Windows with Chinese network and VPN (ref#OPCFXT)

Tinkering
1

Affected Product

Roon

Roon Issue Category

Networking

Description of Issue

My Roon Core cannot log in. I use the Chinese network. It is converted into other areas with VPN.

Roon Core Platform

Windows

Roon Core Specifications

I use Intel NUC 11PAHI5, i5-1135G7/2*8G. I used this machine to log in before, and then I could not enter after I exited the account.

Connected Audio Devices

Gustard A26 LAN/USB

Home Network Details

TP-link WIFI/LAN

3

Hey @lei_jerry,

Ben with the support team here, welcome to the community, and thanks for writing in! I do want to inform you that we’ve moved your support thread over to #tinkering due to your use of a VPN within your local network.

Unfortunately, this isn’t something within the scope of Roon support. Luckily, there are many knowledgeable users within the community here who may have a similar setup and may be able to provide additional insight into your issues.

Thanks for your understanding!

4

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