Roon core crashes constantly after starting up

David_Kelly1 · December 2, 2022, 4:21am

Roon Core Machine

Roon crashes right after starting up. I canceled my subscription last month, but tried again today after updgrading to 13.0.1

I haven’t been able to use Roon in 2-months – you owe me 2 months refund AND need to fix this if I am to come back

Here is my crash report

Translated Report (Full Report Below)

Process: Roon [7298]
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-12-01 22:12:52.5355 -0600
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Anonymous UUID: B11D5AEA-A6F9-FD5B-46F1-4FB966400CF9

Time Awake Since Boot: 25000 seconds

System Integrity Protection: enabled

Crashed Thread: 25

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_MEMORY_ERROR at 0x00000001d8383837
Exception Codes: 0x000000000000000a, 0x00000001d8383837

Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process: exc handler [7298]

VM Region Info: 0x1d8383837 is in 0x1d820e000-0x1d8410000; bytes after start: 1529911 bytes before end: 575432
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
mapped file 1d800c000-1d820e000 [ 2056K] r–/r-x SM=PRV …ct_id=bba9c97
—> mapped file 1d820e000-1d8410000 [ 2056K] r–/r-x SM=PRV …ct_id=eed6d97
GAP OF 0x1000 BYTES
mapped file 1d8411000-1d856f000 [ 1400K] r–/r-x SM=PRV …ct_id=b543d97

Kernel Triage:
VM - Page has error bit set
VM - Page has error bit set

Thread 0:: 0 libsystem_kernel.dylib 1 libsystem_kernel.dylib 2 libsystem_kernel.dylib 3 libsystem_kernel.dylib 4 CoreFoundation 5 CoreFoundation 6 CoreFoundation 7 ??? 8 ??? 9 ??? 10 ??? 11 ??? 12 libcoreclr.dylib 13 libcoreclr.dylib 14 libcoreclr.dylib 15 libcoreclr.dylib 16 libcoreclr.dylib 17 libcoreclr.dylib 18 libcoreclr.dylib 19 libcoreclr.dylib 20 libcoreclr.dylib 21 libcoreclr.dylib 22 libcoreclr.dylib 23 libcoreclr.dylib 24 libcoreclr.dylib 25 libcoreclr.dylib 26 libcoreclr.dylib 27 libcoreclr.dylib 28 libcoreclr.dylib 29 libcoreclr.dylib 30 libcoreclr.dylib 31 libcoreclr.dylib 32 libcoreclr.dylib 33 libcoreclr.dylib 34 libcoreclr.dylib 35 libcoreclr.dylib 36 libcoreclr.dylib 37 libcoreclr.dylib 38 libcoreclr.dylib 39 libcoreclr.dylib 40 libcoreclr.dylib 41 libcoreclr.dylib 42 libcoreclr.dylib 43 libcoreclr.dylib 44 libcoreclr.dylib 45 libcoreclr.dylib 46 libcoreclr.dylib 47 libcoreclr.dylib 48 libcoreclr.dylib 49 libcoreclr.dylib 50 libcoreclr.dylib 51 libcoreclr.dylib 52 libcoreclr.dylib 53 libcoreclr.dylib Dispatch queue: com.apple.main-thread
0x7ff815d436a2 mach_msg2_trap + 10
0x7ff815d5167d mach_msg2_internal + 82
0x7ff815d4a71a mach_msg_overwrite + 723
0x7ff815d43989 mach_msg + 19
0x7ff815e5cd0e __CFRunLoopServiceMachPort + 145
0x7ff815e5b77a __CFRunLoopRun + 1360
0x7ff815e5abb0 CFRunLoopRunSpecific + 560
0x11693d955 ???
0x1175711bd ???
0x116930168 ???
0x112a74d37 ???
0x1129d17ba ???
0x10aa795e9 CallDescrWorkerInternal + 124
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long const*, unsigned long*, int) + 1530
0x10a8c59ea MethodDescCallSite::CallTargetWorker(unsigned long

Networking Gear & Setup Details

Connected Audio Devices

Mytek Brooklin Bridge, connected via Ethernet
Xfinity Router

Number of Tracks in Library

12,500 I THINK, Roon doesn’t stay running long enough for me to check

Description of Issue

start Roon core on iMac using MacOS 12.last version and MacOS 13.0.1
within a minute Roon crashes

Rugby · December 2, 2022, 5:22pm

Hi David,

This:

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_MEMORY_ERROR at 0x00000001d8383837

Looks like an issue with the computer RAM. If you have not done so, try running Apple Diagnostics

That would be the first thing I’d try.

David_Kelly1 · December 9, 2022, 4:33pm

I ran several memory tests, with all my memory sticks. No faults were found. Roon was still crashing over and over.

I tried renaming my Roon database directory, to start over. I reimported all 12,000 of my local files, and reconnected with Qobuz.

I have not had a crash since recreating my database.

So, can I switch back, export all my playlists, switch to the new database, and import my playlists?

system · January 23, 2023, 4:33pm

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