Roon core keeps crashing on Mac mini

Good afternoon,
My Roon core keeps crashing, It’s been happening for a little while and with different OS/ROON versions.

Please help.

Thank you

Roon Core Machine

macOS Monterrey 12.6
Mac mini (M1, 2020)
Chip Apple M1
Memory 16GB

Networking Gear & Setup Details

Router: Xfinity technicolor, model DPC3941T
Mac mini, connected to router via Ethernet cable
No VPN
pretty simple setup, no network issues on other (streaming, etc…) services

Connected Audio Devices

Devices (crashes in any of them):

  • ropieeXL
  • schiit Modi
  • iPhone 12

Number of Tracks in Library

1012

Description of Issue

Roon randomly crashes, can be as frequent as daily or several times a day. No particular patter of when it happens

Partial crash report (full report exceeds post limit); can provide full report if needed.

Process: Roon [31658]
Path: /Applications/Roon.app/Contents/MacOS/Roon
Identifier: com.roon.Roon
Version: 1.0 (1.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-09-22 13:40:50.5654 -0400
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: AB455A6E-4BFC-AB43-DA96-33B98332FF30

Sleep/Wake UUID: BC554278-5CD7-48AE-81AF-ADF8E33DE2A8

Time Awake Since Boot: 56000 seconds
Time Since Wake: 4 seconds

System Integrity Protection: enabled

Crashed Thread: 12

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

1 Like

3 posts were split to a new topic: Roon 2.0 Crashing on Macmini

Same here. macOS 12.6 on a late 2014 Mac mini. Totally unusable.

This problem was due to Sophos Home blocking packets. Now working ok for me after removing Sophos. However it would be nice if Roon handled the problem with a message rather than simply crashing out with no information.

It’s still crashing on the Mac mini so Sophos not to blame. It’s made Roon unusable :frowning_face:

A pattern I just noticed for me is that it seems to only crash when Roon is not in use (Mac idle/No Roon playback).

Hey @Milton_Jurado,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

If possible, can you please reproduce the crash a few times, and grab the date and time of the crash and share it here? From there, we’ll enable diagnostics on your account to take a closer look.

We’d like to get a copy of the full Mac OS crash report as well, if you could please upload that here.

I’ll be on standby for your reply :pray: