Roon Core New Install Hangs on Win10

Core Machine (Operating system/System info/Roon build number)
Win10 home version 1903 32 bit
AMD Fx quad core processor

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Realtek Gig ethernet adaptor connected to router direct via cable. Internet working ok.

Squeezebox touch.

In one occassion the roon main app window did recognise the SQ touch.

Description Of Issue
Fresh Install
Downloaded Roon win10 32 bit version from your site and ran install.
Install completed successfully.
Ask for login credentials, entered and success.
One occasion tried to enter the Tidal credential as well with no luck.

Asked to add music folder, added the local folder in the machine where the songs are kept.
About 15000 songs in FLAC and WAV format.
Then one occasion the app started reading the folders … then around 350 tracks the app froze.

After reloading when Roon application is clicked, the banner comes up ok and then a blank white screen (app screen) with the logo in it. No further progress.

Tried Roon server and Roon reinstall with no luck.

Can you please help me set this up?
Thanks Manuel

Anyone from Roon to help ?

Hi @Manuel_Soundararajan,

Welcome to the forum! Can you please use these instructions to send me a set of your Roon logs for review? If you have any issues accessing or uploading, just let me know.

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