Roon Core Machine
Windows 10 pro version 10.0.19043 Build 19043
Intel Celeron CPU J1900 @ 1.99GHz, 4 core
ASUS J1900I-C
Networking Gear & Setup Details
N/A
Connected Audio Devices
Squeezebox
Number of Tracks in Library
Unknown
Description of Issue
I have been running Roon core without any issues on the machine above. About 3 weeks ago, Roon core no longer starts up properly. The Roon icon appears momentarily in the system tray but when hovered over with mouse it disappears.
I have followed your instructions @ Roon on Windows won’t start or crashes right at launch (roonlabs.com) - except that I cannot find a way of reinstalling the .NET framework. I downloaded 4.8 but when installing it says it is already installed.
I have uploaded Windows event logs and Roon logs to your upload area.
Looking at the event logs, there appears to be a problem with Roon and the .NET framework.
Please advise,
Thanks, Mark
Are you running Roon Server, rather than Roon?
If so, try reinstalling Roon Server again.
Thanks, I am running Roon server and have tried reinstalling several times.
I think there is an issue with Roon and the .NET farmework
You can check if .NET 3.5 is installed. Read the posting below:
As it might be caused by Microsoft and it’s automatic updates, it would be helpful if you could provide a list of the updates installed yesterday. I don’t think that the devs are of much help for you as the error looks like a typical .NET error (.NET is a prerequisite for Roon to run correctly, but not provided by Roon) – you may just get the tip to check or reinstall .NET.
Note: Check that .NET 3.5 is installed, this was the last known Microsoft update issue.
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AFAIK there is no need …
You can also use the forum search . So far it seems everyone was able to resolve this issue.
connor
(Connor)
July 13, 2022, 5:21pm
5
Hi @Mark_Newman ,
I know it’s been some time since you first reported this issue, but I wanted to check in:
Have these symptoms resolved with the steps @BlackJack suggested?
We’re here to support if so. Otherwise, this thread will autoclose in about 24 hours.
Hi - thank you everyone for your suggestions.
In the end I was able to download a Microsoft .NET repair tool which I ran, and then reinstalled Roon Core which resolved the issue.
https://www.microsoft.com/en-gb/download/details.aspx?id=30135
Mark
1 Like
connor
(Connor)
Closed
July 15, 2022, 6:45pm
8
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