Roon core not found on network

Support
1

Roon Core Machine

Innuos zen mini mk3 which was set up as end point roon core.

Networking Gear & Setup Details

CenturyLink Router is hard wired to zen mini. I also have a Google mesh wifi with 4 nodes.

Connected Audio Devices

Zen mini USB to Hugo2 DAC

Number of Tracks in Library

Not many, no more than 300 tracks.

Description of Issue

I used to use Roon with no problem. A few months ago my Android Roon remote app could no longer see my core on the network. I have switched back to the innuos app for now but would like to figure out how to use roon again, as I am a lifetime member.

My innuos is on 192.168.0.15 and my phone is on a different IP address like 192.168.82.25 so I suspect it’s an issue with the mesh network and devices not seeing each other. However I can still see the zen mini server with my phone using the innuos app and these IP settings. Please advise what I should do to troubleshoot. Thanks

3

Roon requires all devices to be on the same network subnet. See if you can put the Google equipment into bridge mode.

5

Hi @Gabe_Runner ,
Thanks for your patience while we worked through the queue. To investigate your problem further we will need you to upload your logs manually. You can find the instructions for doing so here.

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6

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