Roon Core not loading after subscription renewal (ref#CR213W)

Affected Product

Roon

Roon Issue Category

Description of Issue

Just renewed my subscription and Roon Core is not loading.

Roon Core Platform

Windows

Roon Core Specifications

No need. Worked fine until I just updated my payment and made payment

Connected Audio Devices

No need. Record my payment

Home Network Details

No Need! Record my payment

Screenshot

https://api.typeform.com/responses/files/1ab762902cea386c2d8b15a128254618c3276d11c1dc3998fa9f977d1bf0be65/Screenshot.docx

Hi @Kregg_Hill ,

Thanks for your message and your patience until we had a chance to review your case here. I don’t see any issues with your account from my end, are you still having issues with your Roon Core? If you click on the Roon Home menu, are you able to browse and play music properly?

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