Roon core Not Responding even though its active

[Adnan_Abdulally]

Roon Core Machine

ubuntu 20.04, ryzen 3600, 16gb ram

Networking Gear & Setup Details

Unifi dream machine pro router. core connected directly to it via ethernet.

Connected Audio Devices

windows PC with stereo speakers
bluesound node 2i

Number of Tracks in Library

~ 20,000 tracks

Description of Issue

As of a few days ago i cannot connect to my core on any device. this includes my phones and desktop PC running roon remote. I tried troubleshooting by connecting to my ubuntu server and trying to restart / check the status of the roon server. Also tried restarting my ubuntu server.

When i run: “sudo systemctl status roonserver.service” i get the following:

This leads me to believe its a roon server issue and not a network issue. I haven’t touched my server that’s running roon at all in several months (besides roon updates via roon remote) so I’m not sure what the issue is.

[Robert_Spencer1 (Robert Spencer)]

I’m having the same issue on Linux Mint. A temporary workaround is to manually start the server like so:

cd /opt/RoonServer/Server
./RoonServer

[Adnan_Abdulally]

Thanks @Robert_Spencer1 , your temporary solution worked with getting Roon up and running. Unfortunately it still wasn’t able to detect my core as my previous core, so i had to unauthorize my old one and add it back in even though its the same server. Starting from scratch with importing everything…

[Robert_Spencer1 (Robert Spencer)]

You should be able to load a prior backup to save some time and more importantly to save any personal tags, etc.