Roon Core Not starting properly, clients cannot connect

Windows 10 Pro
Version 10.0.18362 build 18362
8GB ram
Core I7 2600k Quad Core/Eight Thread
NTFS file system for installation
ZFS media drive, 21TB

Roon ver 1.7 and 1.6

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Networking is all ubiquiti core switches
All hardwired and tested 1GB ethernet, 10Gb backbone between switches

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
All devices work independently, no device can connect to core

Description Of Issue

Roon 1.6 core is not starting properly. This was how I found it, it was working properly yesterday.
Roon 1.7 downloaded, reboot, install, started, same issue.

The clients do show the core server and give me the option to connect but then it just goes into authorization mode. Filling out authorization (account) information just sends the clients into spinning balls mode.

On task manager you can see roonserver startup and but it stops very early in the process, which you can tell because it is only using a very small amount of memory and no CPU. I renamed the roonserver folder to roonserver_ and reinstalled 1.7 , reboot, restart, same thing.

Here are a few excerpts from the log that stood out.
04/30 16:45:21 Trace: [broker/accounts] Data updated. AccountStatus=NoAccountConfigured MachineStatus=NeedsAccount UserId=

04/30 16:45:21 Trace: [broker/accounts] [heartbeat] now=4/30/2020 8:45:22 PM nextauthrefresh=4/30/2020 8:40:22 PM nextmachineallocate=4/30/2020 8:45:22 PM
04/30 16:45:21 Trace: [broker/accounts] doing auth refresh, next=4/30/2020 8:40:22 PM
04/30 16:45:21 Trace: [broker/accounts] doing machine allocate, next=5/1/2020 12:45:22 AM
04/30 16:46:23 Warn: [auth] EnsureAuthReady failed: Result[Status=NotLoggedIn]

04/30 16:09:26 Trace: [broker/accounts] doing auth refresh in EnsureAuthReady, next=4/30/2020 9:09:28 PM
04/30 16:09:26 Warn: [auth] EnsureAuthReady failed: Result[Status=NotLoggedIn]

Hi @earthling,

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link? Thanks!

A post was split to a new topic: Can’t connect to Core machine from any remote