Sudden increase of memory usage caused by Roon Core (from ~4GB to 8GB+) after 1-2 hours of simple playing time. This memory leakage is causing a constant freeze of the Roon Core with no option than to kill the Roon Core process and to restart the task. What is causing the high Windows memory consumption? And why does Roon fail to self-regulate the memory usage (that is freeing up RAM when not longer used)?
This Roon Core behaviour is unfortunately hindering a flawless listening experience and hopefully the forum can help to get this sorted.
Thanks for taking the time to write in! Sorry to hear you’re running into issues with Roon freezing on you. Before digging in deeper, I have a few follow-up questions for you:
It looks like you have two displays available - does this occur when only using the primary display? Or does it happen no matter the display?
Does this issue occur when streaming audio through your system output?
What file type are you playing when the issue occurs? Are these local albums, streaming, or a mix? Roon Radio? Internet radio?
Does Roon ever crash on its own without having to terminate the process via the Windows system admin?
thanks for investigating is my still persisting challenge.
The Roon freeze happens no matter of how many displays I am using
Yes, it happens either streaming through an external device and/or system output
Streaming
Roon is indicating Not responding and is litterally frozen from then on. There is no Roon crash as such (i.e. self stopping of the process
The peculiar fact is that in the case above the Windows task manager indicates a sharp increas in Roon’s consumption of RAM memory (from approx. 4 GB to 8 GB). Not sure if this information helps.
Thanks for sharing the information above. After enabling diagnostics on your account, we’re seeing a reoccurring issue around the file path DiskStation-3\music
As a next step, please try to disable path: \\DiskStation-3\music and see if the issue persists.
If the issue persists, we’d like to take a look into your windows event view logs in more depth. Please follow the steps below for this:
Press Win + R and type eventvwr.msc
Press OK – this should open Event Viewer window
From the left sidebar go to Windows Logs > Application
Right click on the Application subsection and pick Filter Current Log... from the context menu