Roon crash issue

[extracampine]

Hi folks,

Just looking for a bit of support with a Roon crash. Has happened a few times. The Windows event log gives the following:

Application: Roon.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFE35550FC1 (00007FFE35380000) with exit code 80131506.

And

Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x57eda01a
Faulting module name: clr.dll, version: 4.6.1586.0, time stamp: 0x575a1507
Exception code: 0xc0000005
Fault offset: 0x00000000001d0fc1
Faulting process ID: 0x1e3c
Faulting application start time: 0x01d23d7e9f6c2b35
Faulting application path: C:\Users\danhackley\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report ID: 42515241-7f8b-4564-91dc-2f44b4e3d2f8
Faulting package full name:
Faulting package-relative application ID:

Any help appreciated!!

[MikeD (- Music Is In The Ear Of The Beholder)]

It seems that .Net Version 4.0 is what is causing the crash.

You could try updating .Net to a newer version via Windows Update or direct download from Microsoft.
You can go up to version 4.6.2 on Windows 7, 8, and 10 and 4.6 with Vista.

As far as the Roon version, this is throwing me a curve - 1.0.0.0
I have no knowledge as to whether it should state 1.2 or not.
Someone here would know much more about this than me. It seems that both might need updating.

BTW, if you go direct download, it appears that you are also running a 64 bit version of Windows. Windows Update would give you the correct version needed.
Hope this helps.

[extracampine]

Thanks Dubois, I will look into that later today and let you know!