Roon crashes and fails to backup after music library consolidation (ref#DJYNKB)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon is stuck updating or installing

Tell us what's going on

· I migrated and consolidated my music into 1 location. I have now added it back in, but it continues to crash and will not backup with the data.

Tell us about your home network

· 2.5GBE wired

2

Hi @Brian_Fay,

Thanks for the details. You mentioned that after migrating and consolidating your music into one location, Roon is still crashing and will not back up with the data.

Can you please clarify what you mean by crashing? Is the app closing by itself? Is this happening on your Roon Server or one of the Roon remotes? What exactly do you see when this behavior occurs?

Let us know and we can continue from there, thanks!