Roon crashes during music search (ref#OTK82S)

[Mihai_Mihai]

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon crashes when searching for music When you open the app and you go to search and click one of the search results, it crashes invariably. It happens both on iOS and OSX.

As a software engineer I know bugs happen but to have such a core functionality broken for so long…its just disappointing.

It certainly feels the Roon experience is degrading

Describe your network setup

ethernet 1gbit, wired

[Giles_W]

Roon app crashes when clicking on certain albums [Fix in Early Access testing]

Hello All, Thanks for the reports. We have a fix making its way through the pipeline regarding this bug, it is expected to be released with our next production build. There are no further details needed at this time, so I will go ahead and mark this thread for closure. Please keep an eye on our software release notes category for when the fix goes live. Thank you!

[vadim]

Hello @Mihai_Mihai

Thank you for reaching Roon support.

Sorry for the inconvenience caused, as mentioned by @Giles_W this issue should be fixed in the Early Access build. To move to the Early Access program, you can use the following guide:

Roon Early Access Program

Please let us know if it helps or if you prefer to wait for a fix in the main branch.

[connor]

To ensure responses stay in the main tracking thread, we’re going to close this thread. Please keep an eye on the main thread to receive updates concerning the release of the fix in a public build. You can use the instructions @vadim has shared above to migrate to Early Access and test the fix immediately if you wish.

Thank you!