Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
WiFi connection to UniFi AP, approx 70Mbps broadband
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Crash happens as soon as application is started, so no option to select audio device
Internal speakers
Fiio K3 via USB to external amp
Description Of Issue
Upon opening Roon app, it starts with the last screen left off, and then seizes up (pinwheeling cursor) before any action can be taken. Any attempt to shift focus to another app causes that app to also freeze with a pinwheel. No ability to Force Quit because it crashes the Finder. System monitor shows no significant processor activity. Only means to recover is to hard reboot the iMac. Have tried removing and reinstalling Roon, but same problem.
When you say removed and reinstalled did you also remove the ~/library roon folders? Do you have a library backup? Maybe a complete remove and reinstall is in order
First time round I took out the core and rebuilt, and it was very briefly fine before reverting to previous problems. I then did a full removal (including the library) but after reinstall it was the same. The problem is I can’t get hold of crash data because once it fails, the only way to recover is to reboot. Right now it’s completely unusable.
OK, thanks for nudging on another removal of Roon. This time I went carefully through a spotlight search and removed any mention of it anywhere (there were some files left in my Public folder for some reason) and so far it’s working.
