Roon crashes on MacBook Pro m4 sequoia 15.1 with latest update (ref#T1MHII)

Support
1

What’s happening?

· My Roon software won't start up

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

I’m running MacBook Pro m4 sequoia 15.1 and the latest download from Roon keeps cashing

There is a couple of reports on the forum but no resolution

Any plans to fix this?

Describe your network setup

not relevant

2

Hi @Khalid_Ashour,
Thanks for writing in to let us know about this issue. The first troubleshooting step is to take a look at your logs. Can you please use the directions found here and send over a set of logs to our File Uploader?

3

Hi
So somehow the app started working and everything was fine
But now it prompted me for an update and after I accepted, it only shows audio outputs that are connected to the server
On the Mac I’m running as Roon client there are several audio devices including on the onboard speaker and another interface, these were all showing perfectly but not anymore. Basically nothing connected to the client shows only the server audio outputs show up

I tried deleting the Roon and Raatserver folders in Library and a fresh install and restart, nothing worked

Using Mac OS Sequoia 15.2

Thanks

4

Also I’ve uploaded the files requested

5

Hi @Khalid_Ashour,
Thanks for letting us know the status of your Roon setup

This is pretty common with our users on Sequoia. Luckily there is a simple solution that works for most of them. Make sure you’ve toggled on Local Network access for RoonServer in System Settings → Privacy & Security → Local Network. If it is already switched on toggle it off and the on again. Sometimes the toggle doesn’t accurately show if it is on. Let us know if you can see your networked speakers after trying this!