Roon crashes right on startup on Windows

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Roon Core Machine

Intel Nuc ROCK

Description of Issue

I had a failed boot SSD on my ROCK. I bought a new SSD, installed ROCK again and it started.
Then on Windows, Roon asked me to deauth my old Core (I guess the serial numbers changed or something?). I did and went through more inital steps. Then it Roon crashed.

I reinstalled it, hoping it would be better. But no, now it crashes every time, just shortly showing the animated icon.

I started Roon with -storagetrace, here is the log file:

03/20 14:25:17 Info: Starting Roon v2.0 (build 1234) production on windows
03/20 14:25:17 Info: Local time is 20.03.2023 14:25:17, UTC time is 20.03.2023 13:25:17
03/20 14:25:17 Trace: [roondns] loaded 6 last-known-good entries
03/20 14:25:17 Info: [URI] Checking that FriendlyAppName == Roon
03/20 14:25:17 Info: Registering for URI scheme: Roon, roon
03/20 14:25:17 Info: URI scheme executable path remains “C:\Users\Ralf\AppData\Local\Roon\Application\Roon.exe” “%1”
03/20 14:25:17 Trace: Checking if we are already running
03/20 14:25:17 Trace: Nope, we are the only one running
03/20 14:25:17 Info: Is 64 bit? True
03/20 14:25:17 Info: Command Line Argument: -storagetrace
03/20 14:25:17 Info: Loading broo project: ui.broox
03/20 14:25:17 Trace: [realtime] fetching time from NTP server
03/20 14:25:17 Trace: [broo/imagecache] loaded 0 cache entries from C:\Users\Ralf\AppData\Local\Roon\Cache\brooimages_1\index.db, current: 512mb / 0mb
03/20 14:25:17 Warn: [orbit] init failed due to Der Index und die Anzahl mĂźssen sich auf eine Position im Puffer beziehen.
Parametername: bytes, reiniting
03/20 14:25:17 Trace: [realtime] Got time from NTP: 20.03.2023 13:25:27 UTC (3888307527444ms)
03/20 14:25:17 Trace: [realtime] Updated clock skew to 00:00:09.9331019 (9933,1019ms)
03/20 14:25:17 Debug: 32 WGL Extensions:
03/20 14:25:17 Debug: WGL Extension 0: WGL_ARB_buffer_region

(… omitting more output …)

03/20 14:25:17 Debug: OpenGL extension 399: WGL_EXT_swap_control
03/20 14:25:17 Debug: OpenGL maximum texture size: 32768
03/20 14:25:17 Debug: OpenGL maximum array texture layers: 2048
03/20 14:25:17 Debug: Framebuffer info : R8G8B8A0, color encoding: 0x2601, depth: 24, stencil: 0
03/20 14:25:17 Debug: Vertex highp int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Vertex mediump int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Vertex lowp int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Vertex highp float: range (-2^127 to 2^127), precision: 23 bits
03/20 14:25:17 Debug: Vertex mediump float: range (-2^15 to 2^15), precision: 10 bits
03/20 14:25:17 Debug: Vertex lowp float: range (-2^15 to 2^15), precision: 10 bits
03/20 14:25:17 Debug: Fragment highp int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Fragment mediump int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Fragment lowp int: range (-2^31 to 2^30), precision: 0 bits
03/20 14:25:17 Debug: Fragment highp float: range (-2^127 to 2^127), precision: 23 bits
03/20 14:25:17 Debug: Fragment mediump float: range (-2^15 to 2^15), precision: 10 bits
03/20 14:25:17 Debug: Fragment lowp float: range (-2^15 to 2^15), precision: 10 bits
03/20 14:25:17 Debug: Maximum parallel texture loading jobs: 15
03/20 14:25:17 Debug: Maximum OpenGl texture size is 32768
03/20 14:25:17 Debug: using FreeType v2.10.1
03/20 14:25:17 Info: [broker] starting d92979cf-bad8-4d28-8d31-e45df36e6412
03/20 14:25:17 Trace: [brooengine] Loaded atlas list. 0ms
03/20 14:25:17 Trace: [brooengine] Window is running in scale 1,25
03/20 14:25:17 Trace: [brooengine] Using atlas scale 2
03/20 14:25:17 Debug: render area size initial value: 225,6x202,4
03/20 14:25:17 Info: Loaded broo project: ui.broox, atlas: ui
03/20 14:25:17 Info: Kicking off event loop
03/20 14:25:17 Info: Kicking off event loop
03/20 14:25:17 Debug: ui running on thread 1
03/20 14:25:17 Info: Kicking off main
03/20 14:25:17 Info: Creating root
03/20 14:25:17 Trace: [httpcache] loaded 0 cache entries from C:\Users\Ralf\AppData\Local\Roon\Cache\httpcache_2.db, current: 0mb / 128mb
03/20 14:25:17 Debug: looking for *_old files in: C:\Users\Ralf\AppData\Local\Roon\Application
03/20 14:25:17 Debug: looking for old numerical version dirs in: C:\Users\Ralf\AppData\Local\Roon\Application
03/20 14:25:17 Info: [broker/locations] adding storage location: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb
03/20 14:25:17 Info: [broker/locations] media availability: Internet:Name=Internet Media:Id=e268f098-04c4-4e65-af3f-38ba3c3fcecb is online
03/20 14:25:17 Info: [broker/locations] adding storage location: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8
03/20 14:25:17 Info: [broker/locations] media availability: MetadataService:Name=Metadata Service:Id=13769258-b70b-4243-b1d6-bd46e8257ba8 is online
03/20 14:25:17 Info: [broker/locations] adding storage location: Offline:Name=Offline:Id=f1e4b43f-f643-47ba-b875-fd93b32a6006
03/20 14:25:17 Debug: [brooengine Loaded atlas texture ui_atlas@2x-1.png in 126ms
03/20 14:25:17 Trace: [brooengine] Loaded atlas. 130ms (126ms across all threads)
03/20 14:25:17 Info: [broker/locations] adding storage location: DefaultMusicFolder:Name=Music Folder:Id=29bdcae6-b5fd-d666-27bf-a1f6afceabac
03/20 14:25:17 Info: [remoting/distributedbroker] V2 Protocol Support is enabled
03/20 14:25:17 Info: [remoting/brokerserver] Enabling broker server (V2)
03/20 14:25:17 Info: [broker/httpserver] HTTP server listening on port 9300
03/20 14:25:17 Info: [broker/httpserver] HTTPS server listening on port 55000
03/20 14:25:17 Trace: [broker/backups] initializing
03/20 14:25:17 Info: [loadstatus] account loading is complete
03/20 14:25:18 Trace: [broker/accounts] Data updated. AccountStatus=NoAccountConfigured MachineStatus=NeedsAccount UserId=
03/20 14:25:18 Trace: [broker/accounts] [heartbeat] now=20.03.2023 13:25:27 nextauthrefresh=20.03.2023 13:20:27 nextmachineallocate=20.03.2023 13:25:27
03/20 14:25:18 Trace: [broker/accounts] doing auth refresh, next=20.03.2023 13:20:27
03/20 14:25:18 Trace: [broker/accounts] doing machine allocate, next=20.03.2023 17:25:27
03/20 14:25:18 Trace: [inetdiscovery] added device broker/d92979cf-bad8-4d28-8d31-e45df36e6412 in addr:ADDR
03/20 14:25:18 Info: [libraryapi] loaded first run time 20.03.2023 13:01:56
03/20 14:25:18 Trace: [devicedb] initializing
03/20 14:25:18 Info: [raatserver] [runner] Start or Connect…
03/20 14:25:18 Info: [raatserver] [runner] Start or Connect… C:\Users\Ralf\AppData\Local\Roon\Application\RAATServer.exe
03/20 14:25:18 Info: ConnectOrStartAndWaitForExit RAATServer, path: C:\Users\Ralf\AppData\Local\Roon\Application\RAATServer.exe
03/20 14:25:18 Warn: AddTopLevel: win_apploading(5)
03/20 14:25:18 Debug: render area size changed value: 744x744
03/20 14:25:18 Warn: [multicastreceiver] couldn’t bind to iface 192.168.178.20:5350, message: Die angeforderte Adresse ist in diesem Kontext ungültig
03/20 14:25:18 Warn: [multicastreceiver] couldn’t bind to iface 127.0.0.1:5350, message: Die angeforderte Adresse ist in diesem Kontext ungültig
03/20 14:25:18 Warn: [multicastreceiver] couldn’t bind to iface 172.25.128.1:5350, message: Die angeforderte Adresse ist in diesem Kontext ungültig
03/20 14:25:18 Info: [stats] 5298mb Virtual, 208mb Physical, 53mb Managed, 1180 Handles, 62 Threads
03/20 14:25:18 Warn: [natpmp] [device/fe80::7642:7fff:fe14:89ec%7] exception setting up socket to send data: System.Net.Sockets.SocketException (0x80004005): Es wurde eine Adresse verwendet, die mit dem angeforderten Protokoll nicht kompatibel ist
bei System.Net.Sockets.Socket.SendTo(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, EndPoint remoteEP)
bei Sooloos.Broker.NAT_PMP.Device.SendRequest(RespCtx ctx, Int32 delayms)
bei Sooloos.Broker.NAT_PMP.Device.SpinQueue()
bei Sooloos.Broker.NAT_PMP.Device.GetExternalIP()
bei Sooloos.Broker.NAT_PMP.Device…ctor(DeviceTracker parent, IPAddress gatewayip)
03/20 14:25:18 Trace: [mobile] [remoteconnectivity] found new upnp device: Device={ DeviceType=urn:schemas-upnp-org:device:InternetGatewayDevice Version=2 FriendlyName=InternetGatewayDeviceV2 - FRITZ!Box 7530 Manufacturer=AVM Berlin ModelName=FRITZ!Box 7530 UDN=uuid:75802409-bccb-40e7-9f6c-74427F1489EC Description=FRITZ!Box 7530 ModelNumber=avm ManufacturerUri=http://www.avm.de/ ModelUrl=http://www.avm.de/Device={ DeviceType=urn:schemas-upnp-org:device:WANDevice Version=2 FriendlyName=WANDevice - FRITZ!Box 7530 Manufacturer=AVM Berlin ModelName=WANDevice - FRITZ!Box 7530 UDN=uuid:75802409-bccb-40e7-9f6b-74427F1489EC Description=WANDevice - FRITZ!Box 7530 ModelNumber=avm UPC=AVM IGD2Device={ DeviceType=urn:schemas-upnp-org:device:WANConnectionDevice Version=2 FriendlyName=WANConnectionDevice - FRITZ!Box 7530 Manufacturer=AVM Berlin ModelName=WANConnectionDevice - FRITZ!Box 7530 UDN=uuid:75802409-bccb-40e7-9f6a-74427F1489EC Description=WANConnectionDevice - FRITZ!Box 7530 ModelNumber=avm UPC=AVM IGD2Service={ ServiceType=urn:schemas-upnp-org:service:WANDSLLinkConfig ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANDSLLinkC1 ControlUri=http://192.168.178.1:49000/igd2upnp/control/WANDSLLinkC1 SCPDUri=http://192.168.178.1:49000/igddslSCPD.xml } Service={ ServiceType=urn:schemas-upnp-org:service:WANIPConnection ServiceVersion=2 ServiceId=urn:upnp-org:serviceId:WANIPConn1 ControlUri=http://192.168.178.1:49000/igd2upnp/control/WANIPConn1 SCPDUri=http://192.168.178.1:49000/igd2connSCPD.xml } Service={ ServiceType=urn:schemas-upnp-org:service:WANIPv6FirewallControl ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANIPv6Firewall1 ControlUri=http://192.168.178.1:49000/igd2upnp/control/WANIPv6Firewall1 SCPDUri=http://192.168.178.1:49000/igd2ipv6fwcSCPD.xml } } Service={ ServiceType=urn:schemas-upnp-org:service:WANCommonInterfaceConfig ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANCommonIFC1 ControlUri=http://192.168.178.1:49000/igd2upnp/control/WANCommonIFC1 SCPDUri=http://192.168.178.1:49000/igdicfgSCPD.xml } } Service={ ServiceType=urn:schemas-any-com:service:Any ServiceVersion=1 ServiceId=urn:any-com:serviceId:any1 ControlUri=http://192.168.178.1:49000/igd2upnp/control/any SCPDUri=http://192.168.178.1:49000/any.xml } Icon={ MimeType=image/gif Width=118 Height=119 Depth=8 Uri=http://192.168.178.1:49000/ligd.gif } }
03/20 14:25:18 Trace: [mobile] [remoteconnectivity] Port Verification started due to: found UPnP WANConnectiondevice, not testing port opening because mobile module init has not finished
03/20 14:25:18 Trace: [mobile] [remoteconnectivity] Port Verification started due to: found UPnP WANConnectiondevice, not testing port opening because mobile module init has not finished
03/20 14:25:18 Trace: [broker/services] refreshing metadata URL bits
03/20 14:25:18 Debug: initialize backend in 1179ms
03/20 14:25:18 Debug: app_init completed
03/20 14:25:18 Debug: {X=0,Y=0,Width=3840,Height=2160}
03/20 14:25:18 Debug: render area size changed value: 1828,8x744
03/20 14:25:18 Info: Using FTMSI-B Cache
03/20 14:25:18 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at C:
03/20 14:25:18 Info: [broker/messaging] initializing
03/20 14:25:18 Info: [broker/dropbox] no account configured
03/20 14:25:18 Info: [remoting] loaded protocol hash 366ffa5073c4f92cc7d257e44d9c208cc391d3bf from C:\Users\Ralf\AppData\Local\Roon\Application\200001234\Roon.Broker.Api.Remote.dll
03/20 14:25:18 Trace: [remoting/distributedbroker] Enabling remote broker tracking
03/20 14:25:18 Debug: trigger: appinitwasnotrun
03/20 14:25:18 Debug: trigger: do nothing
03/20 14:25:18 Info: [metadata] initializing
03/20 14:25:18 Info: [music] first pass through media thread is done
03/20 14:25:18 Info: [transport] initializing
03/20 14:25:18 Trace: [devicedb] refreshing, no etag
03/20 14:25:18 Trace: [devicedb] builtin device db found at C:\Users\Ralf\AppData\Local\Roon\Application\200001234\devicedb-prod.zip
03/20 14:25:18 Trace: [devicedb] loading device db at C:\Users\Ralf\AppData\Local\Roon\Application\200001234\devicedb-prod.zip
03/20 14:25:18 Trace: [roondns] flushed 6 last-known-good entries
03/20 14:25:18 Trace: [mobile] [remoteconnectivity] found new upnp device: Device={ DeviceType=urn:schemas-upnp-org:device:InternetGatewayDevice Version=1 FriendlyName=RaNa2009-7490 Manufacturer=AVM Berlin ModelName=FRITZ!Box 7490 UDN=uuid:75802409-bccb-40e7-8e6c-CCCE1E688ED7 Description=FRITZ!Box 7490 ModelNumber=avm ManufacturerUri=http://www.avm.de/ ModelUrl=http://www.avm.de/Device={ DeviceType=urn:schemas-upnp-org:device:WANDevice Version=1 FriendlyName=WANDevice - FRITZ!Box 7490 Manufacturer=AVM Berlin ModelName=WANDevice - FRITZ!Box 7490 UDN=uuid:76802409-bccb-40e7-8e6b-CCCE1E688ED7 Description=WANDevice - FRITZ!Box 7490 ModelNumber=avm UPC=AVM IGDDevice={ DeviceType=urn:schemas-upnp-org:device:WANConnectionDevice Version=1 FriendlyName=WANConnectionDevice - FRITZ!Box 7490 Manufacturer=AVM Berlin ModelName=WANConnectionDevice - FRITZ!Box 7490 UDN=uuid:76802409-bccb-40e7-8e6a-CCCE1E688ED7 Description=WANConnectionDevice - FRITZ!Box 7490 ModelNumber=avm UPC=AVM IGDService={ ServiceType=urn:schemas-upnp-org:service:WANDSLLinkConfig ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANDSLLinkC1 ControlUri=http://192.168.178.22:49000/igdupnp/control/WANDSLLinkC1 SCPDUri=http://192.168.178.22:49000/igddslSCPD.xml } Service={ ServiceType=urn:schemas-upnp-org:service:WANIPConnection ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANIPConn1 ControlUri=http://192.168.178.22:49000/igdupnp/control/WANIPConn1 SCPDUri=http://192.168.178.22:49000/igdconnSCPD.xml } Service={ ServiceType=urn:schemas-upnp-org:service:WANIPv6FirewallControl ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANIPv6Firewall1 ControlUri=http://192.168.178.22:49000/igd2upnp/control/WANIPv6Firewall1 SCPDUri=http://192.168.178.22:49000/igd2ipv6fwcSCPD.xml } } Service={ ServiceType=urn:schemas-upnp-org:service:WANCommonInterfaceConfig ServiceVersion=1 ServiceId=urn:upnp-org:serviceId:WANCommonIFC1 ControlUri=http://192.168.178.22:49000/igdupnp/control/WANCommonIFC1 SCPDUri=http://192.168.178.22:49000/igdicfgSCPD.xml } } Service={ ServiceType=urn:schemas-any-com:service:Any ServiceVersion=1 ServiceId=urn:any-com:serviceId:any1 ControlUri=http://192.168.178.22:49000/igdupnp/control/any SCPDUri=http://192.168.178.22:49000/any.xml } Icon={ MimeType=image/gif Width=118 Height=119 Depth=8 Uri=http://192.168.178.22:49000/ligd.gif } }
03/20 14:25:18 Trace: [mobile] [remoteconnectivity] Port Verification started due to: found UPnP WANConnectiondevice, not testing port opening because mobile module init has not finished
03/20 14:25:19 Debug: [easyhttp] [1] GET to https://devicedb.roonlabs.net/1/devicedb-prod.zip returned after 248 ms, status code: 200, request body size: 0 B
03/20 14:25:19 Trace: [devicedb] loaded 155 vendors, 953 products from devicedb with timestamp 07.03.2023 03:11:49
03/20 14:25:19 Info: [mobile] initializing
03/20 14:25:19 Trace: [mobile] [remoteconnectivity] Port Verification started due to: initial check at init, not testing port opening because the broker is not loaded and ready. account status: NoAccountConfigured, machine status: NeedsAccount, load status: NotReady
03/20 14:25:19 Info: [roonapi] initializing
03/20 14:25:19 Trace: [broker/accounts] doing auth refresh in EnsureAuthReady, next=20.03.2023 14:25:29
03/20 14:25:19 Warn: [auth] EnsureAuthReady failed: Result[Status=NotLoggedIn]
03/20 14:25:19 Trace: [geoip] GET https://geoip.roonlabs.net/geoip/1/lookup
03/20 14:25:19 Info: [loadstatus] IsLocalLibraryLoading True => False
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at D:
03/20 14:25:19 Info: [loadstatus] IsTransportLoading True => False
03/20 14:25:19 Info: [loadstatus] IsStartup True => False
03/20 14:25:19 Trace: [mobile] [remoteconnectivity] Port Verification started due to: load status changed, not testing port opening because the broker is not loaded and ready. account status: NoAccountConfigured, machine status: NeedsAccount, load status: Ready
03/20 14:25:19 Trace: [mobile] [remoteconnectivity] Port Verification started due to: found UPnP WANConnectiondevice, not testing port opening because the broker is not loaded and ready. account status: NoAccountConfigured, machine status: NeedsAccount, load status: Ready
03/20 14:25:19 Trace: [devicedb] loading device db at C:\Users\Ralf\AppData\Local\Roon\Cache\devicedb-prod.zip.tmp
03/20 14:25:19 Trace: [inetdiscovery] added service com.roonlabs.roon.api.tcp for device broker/d92979cf-bad8-4d28-8d31-e45df36e6412
03/20 14:25:19 Trace: [devicedb] loaded 156 vendors, 955 products from devicedb with timestamp 19.03.2023 20:24:48
03/20 14:25:19 Trace: [inetdiscovery] added service com.roonlabs.roon.api.http for device broker/d92979cf-bad8-4d28-8d31-e45df36e6412
03/20 14:25:19 Info: [roonapi] listening on port 9150
03/20 14:25:19 Trace: [devicedb] loading device db at C:\Users\Ralf\AppData\Local\Roon\Cache\devicedb-prod.zip
03/20 14:25:19 Debug: [easyhttp] [4] POST to https://roonmobile.roonlabs.net/1/cores/announce returned after 136 ms, status code: 401
03/20 14:25:19 Trace: [remoting/remotebrokerv2] [Roon Optimized Core Kit] [init Roon Optimized Core Kit@192.168.178.72:9332] Connected
03/20 14:25:19 Info: [remoting/distributedbroker] FOUND BROKER Roon Optimized Core Kit (69e85c49-425d-4954-bde5-0b1da334ebbd)
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at E:
03/20 14:25:19 Trace: [remoting/remotebrokerv2] [Roon Optimized Core Kit] initializing with InitConnection[Roon Optimized Core Kit@192.168.178.72:9332, state=Idle]
03/20 14:25:19 Trace: [devicedb] loaded 156 vendors, 955 products from devicedb with timestamp 19.03.2023 20:24:48
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at F:
03/20 14:25:19 Debug: [easyhttp] [3] GET to https://geoip.roonlabs.net/geoip/1/lookup returned after 505 ms, status code: 200, request body size: 0 B
03/20 14:25:19 Trace: [roonbridge] [sood] Refreshing device list
03/20 14:25:19 Trace: [geoip] GOT {“source”:“geolite”,“country_iso”:“DE”,“country”:“Germany”,“state”:“North Rhine-Westphalia”,“state_iso”:“NW”,“city”:“Düsseldorf”,“latitude”:51.2154,“longitude”:6.8232,“postalcode”:“40231”,“accuracy”:10,“ip”:“84.181.2.104”,“status”:“Success”,“decimal_ip”:“1421148776”,“ipaddress”:“84.181.2.104”}
03/20 14:25:19 Trace: [remoting/remotebrokerv2] [Roon Optimized Core Kit] Connecting => Authenticating
03/20 14:25:19 Trace: [remoting/remotingclientv2] SENT REQUEST DistributedBroker.ConnectRequest={ ClientBrokerId=d92979cf-bad8-4d28-8d31-e45df36e6412 ClientBrokerName=‘AORUS’ ProtocolVersion=‘28’ ProtocolHash=‘366ffa5073c4f92cc7d257e44d9c208cc391d3bf’ ClientBranch=‘production’ }
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at G:
03/20 14:25:19 Info: [broker/filebrowser/volumeattached] skipping drive G:\ because it is not ready (probably a floppy or cd drive)
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at H:
03/20 14:25:19 Trace: [remoting/remotingclientv2] GOT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=69e85c49-425d-4954-bde5-0b1da334ebbd BrokerName=‘Roon Optimized Core Kit’ }
03/20 14:25:19 Trace: [remoting/remotebrokerv2] [Roon Optimized Core Kit] connected to Roon Optimized Core Kit (69e85c49-425d-4954-bde5-0b1da334ebbd)
03/20 14:25:19 Trace: [remoting/remotingclientv2] GOT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status=‘Available’ HasChangeLog=False AvailableVersion={ MachineValue=100000256 DisplayValue=‘Roon OS: 1.0 (build 256) production’ Branch=‘production’ } CurrentVersion={ MachineValue=200001143 DisplayValue=‘2.0 (build 1143) production’ Branch=‘production’ } }
03/20 14:25:19 Debug: [easyhttp] [2] POST to https://discovery.roonlabs.net/1/query returned after 646 ms, status code: 200, request body size: 140 B
03/20 14:25:19 Trace: [SOOD] Adding User IP 192.168.178.72
03/20 14:25:19 Trace: [remoting/remotebrokerv2] [Roon Optimized Core Kit] Authenticating => Connected
03/20 14:25:19 Debug: [broker/filebrowser/volumeattached] initial listing found drive mounted at I:
03/20 14:25:19 Info: SuspendZones
03/20 14:25:19 Info: [client/root] Broker changed null => Roon Optimized Core Kit (Remote Broker 69e85c49-425d-4954-bde5-0b1da334ebbd)
03/20 14:25:19 Info: [client/root] Client is acting as a remote
03/20 14:25:19 Info: [client/root] Broker ready changed False => True
03/20 14:25:19 Trace: [bits] myinfo: {“pushid”:“broker/d92979cf-bad8-4d28-8d31-e45df36e6412”,“roon_auth_token”:“22b99fa8-ce9d-483d-98a8-baecdc455be0”,“os”:“Windows 11”,“platform”:“windows”,“machineversion”:200001234,“branch”:“production”,“appmodifier”:“”,“appname”:“Roon”}
03/20 14:25:19 Debug: ev_app_init: found previously chosen broker: [object System.Guid] [is_essentials=0]
03/20 14:25:19 Debug: ev_app_init: done
03/20 14:25:19 Debug: trigger: appinitwasrun
03/20 14:25:19 Debug: trigger: apploaded, restoring nav stack
03/20 14:25:19 Debug: GMS: restoring nav stack
03/20 14:25:19 Debug: GMS: no GMS file found for broker id [object System.Guid] – going home instead
03/20 14:25:20 Info: ScrollDirection
03/20 14:25:20 Info: [ui] loading home screen
03/20 14:25:20 Trace: [broker/httpserver] https port changed. Kicking off discovery cycle
03/20 14:25:20 Debug: [easyhttp] [5] POST to https://discovery.roonlabs.net/1/query returned after 278 ms, status code: 200, request body size: 74 B
03/20 14:25:20 Info:
Local Time: 03/20/2023 14:25:20 +01:00
Device Serial Number: AB9B04E7-AA1B-41B2-AB01-580ABF02199D
User Id: d5a1359a-9a77-435d-8b5c-808c70ca411a
Roon Version: 2.0 (build 1234) production
OS Version: Windows 11

Application Domain: Roon.exe
Assembly Codebase: file:///C:/Users/Ralf/AppData/Local/Roon/Application/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description: Intel64 Family 6 Model 158 Stepping 13 3600 MHz (64-bit)
CPU0 Num Cores: Physical: 8 Logical: 16

GPU0 Description: NVIDIA GeForce RTX 2070 SUPER 0 MB
GPU0 Video Mode: 3840 x 2160 x 4294967296 Farben
GPU0 Driver Version: 31.0.15.3129

SCREEN0 Name: \.\DISPLAY1 (primary)SCREEN0 Bounds: 0,0 3840x2160

–[ BROOSCRIPT EXCEPTION ]-------------------------------------------

Exception Message: Der Wert darf nicht NULL sein.

Parametername: source

at ..\ui\home.broo:1235 [83f97e:03a3] function home_reload
at ..\ui\home.broo:1357 [84092b:0073] function anon_7499
at ..\ui\main.broo:460  [d8b387:00ec] function GMS_forward2
at ..\ui\main.broo:448  [d8b0d4:01fe] function GMS_forward
at ..\ui\main.broo:380  [d8a5ef:03ce] function GMS_push
at ..\ui\main.broo:592  [d8c15f:00ac] function GMS_go_home
at ..\ui\main.broo:155  [d8908b:0163] function GMS_restore_blobs
at ../ui/ui.broo:1019   [d59baa:031b] action

–[ INNER EXCEPTION ]------------------------------------------------
Inner Exception Source: System.Core
Inner Exception Type: System.ArgumentNullException
Inner Exception Target Site: Enumerable.Where
Inner Exception Message: Der Wert darf nicht NULL sein.
Parametername: source
Inner Exception Data: none

–[ Inner Stack Trace ]------------
System.Linq.Enumerable.Where(IEnumerable1 source, Func2 predicate)
System.Core.dll, IL 17, N 6348126
Sooloos.Client.Models.MetadataLocalization.UpdateLanguagePreferences()
Roon.Client.BrooModels.DLL, IL 585, N 1180
Sooloos.Client.brooexposure_BROKERLibrary.method_get_mixes(Library library, Profile profile, Action cb)
Roon.Client.BrooModels.DLL, IL 0, N 214

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: Broo.Runtime
Outer Exception Type: Broo.BrooScriptException
Outer Exception Target Site: Interpreter.Run
Outer Exception Message: Exception in brooscript
Outer Exception Data: none

–[ Outer Stack Trace ]------------
Broo.Runtime.Interpreter.Run(Scope scope, BrooxCode code, ArgList args, String name)
Broo.Runtime.DLL, IL 4226, N 15450
Broo.Runtime.Action/ActionScope.Run()
Broo.Runtime.DLL, IL 40, N 83
Broo.Engine.Trigger.Update()
BrooEngine.DLL, IL 983, N 1623
Broo.Engine.Engine.UpdateOnce(Int32& dirtyObjectCount, Int32& dirtyWidgetCount)
BrooEngine.DLL, IL 84, N 246
Broo.Engine.DeviceTarget.GuiMainLoop()
BrooEngine.DLL, IL 324, N 907
Sooloos.Application.Main(String[] argv)
Roon.exe, IL 1958, N 4549

03/20 14:25:20 Trace: [upnp/service] canceling subscription, URI: http://192.168.178.1:49000/igd2upnp/control/WANIPConn1
03/20 14:25:20 Trace: [upnp/service] canceling subscription, URI: http://192.168.178.22:49000/igdupnp/control/WANIPConn1

2

If I understand correctly, you downloaded the ROCK installer and did a fresh install? Unfortunately the ROCK installer is an outdated version and current remote versions like you have crash immediately.

You probably need to update ROCK and that’s possible from the admin web page, http://rock
When there, you will see that Roon Server Version is build 1143. From your log:

Screenshot_20230320-160348~2
Screenshot_20230320-160348~21080×274 48.9 KB

Click the Reinstall button under Operating System which will also trigger an update of the Roon Server

Screenshot_20230320-160024~2
Screenshot_20230320-160024~2728×827 58.2 KB

Yes, Roon is aware that they need to update the Rock download image or fix the remote crash but it hasn’t happened yet

1 Like
3

Thank you, that did it! Also - quick answer :slight_smile:

1 Like
4

I’ve had to post this far too many times in recent weeks :slight_smile:

2 Likes
5

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