What app are you having the slowness issue with?
· Roon
What kind of performance/speed issue are you experiencing?
· The app is crashing
Please try to reboot your Roon Server
· No, the issue is still the same even immediately after a reboot
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens only on one remote while others work as expected
Please try to restart your Roon Remote (controller) app
· No, the issue is still the same even after a restart
What is the operating system of your Roon Remote (controller)?
· Windows
Reinstall Windows/MacOS Roon Remote App
· No, I am still having the issue even after reinstalling
Router Domain Name System (DNS) change
· I was able to change my router's DNS servers but it did not help
What is the operating system of your Roon Server host machine?
· Windows
Timestamp of issue occurrences
· aug 10, starting at around 10:30 am; repeated instances
Describe the issue
Roon on Windows (as controller) starts, then crashes
Describe your network setup
adsl modem, asus router and switch