Roon crashes when monitor resumes from sleep

Support
1

Roon Core Machine

Windows 11 Enterprise x64
i9700K 32GB

Networking Gear & Setup Details

Ethernet
Outboard gear not relevant

Connected Audio Devices

SPL Crimson 2

Number of Tracks in Library

TIDAL 1000 tracks

Description of Issue

Monitor goes to sleep.
I press the Up arrow key to resume.
Music stops/Roon crashes (don’t really know if it was the active application).

did that 3x times already

2

They are aware of this issue and are working on it, as I also had the same issue.
For a temp fix make sure roon window on the core machin is left open, worked that way for me.

M

3

Kindly please link these issues. I wasn’t able to find a matching issue in the support forum.

4
5

Now that I know where the logs are I can confirm it’s a duplicate of that one.
We can close this one.

–[ BROOSCRIPT EXCEPTION ]-------------------------------------------

Exception Message: get_spec_aspect requires a non-zero width and height

at ..\ui\queue.broo:4132 [ae96b1:005b] equation
at ..\ui\queue.broo:4148 [ae89e4:0007] equation

–[ INNER EXCEPTION ]------------------------------------------------
Inner Exception Source: Roon.Client.BrooModels
Inner Exception Type: System.InvalidOperationException
Inner Exception Target Site: brooexposure_BROKERImage.method_get_spec_aspect
Inner Exception Message: get_spec_aspect requires a non-zero width and height
Inner Exception Data: none

–[ Inner Stack Trace ]------------
Sooloos.Client.Models.brooexposure_BROKERImage.method_get_spec_aspect(Image o, String aspect, Single width, Single height, Single scaleFactor)
Roon.Client.BrooModels.DLL, IL 26, N 257

6

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